Customer Ratings & Reviews

Our installation guy, John, was great! Set up and checked out all our stuff, answered all our questions. The process of contacting Geek Squad was terrible, all by computer, no chance for human contact. I needed to change something in the original order to make sure they had the time and the right equipment, until John called the day before installation I couldn’t make contact.

Outstanding installation team! I was a little worried about how the installation would go considering what had to be done, but both of them pulled it off with minimal effort. I was impressed with the knowledge and expertise with both of them. Thank you for a stupendous job!

The Geek Squad young man who came to mount our TV not only was extremely professional, but a pleasure to have around. He was fast and explained everything to us in a manner in which we could easily understand and he took the time to answer all of our questions.

The agents mounted my TV and made sure everything was working properly. The Geek Squad is the best! They are polite and explain any questions I have.

Robert of Geek Squad was able to come in and replace my computer wall monitor in just 20 minutes. That made my day since it was in the middle of my work hours.

The agent was prompt, quick, and very knowledgeable. He did a great job cleaning up after the installation.

The techs were very efficient and installed my tv quickly.

Love this television. Great audio and picture quality and the professional installation was as expected

Shak and Horatio did a great job in getting my TV to work with the surround sound system. I can now see the 4K picture and hear the nice sounds from all the speakers. I'm very pleased and recommend them and Geek Squad.

The agent were from a 3 party but did an excellent job. Friendly, fast, and reliable service. The two guys that came to my house were awesome and made sure my T.V. setup and mount were to my family liking.

The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

The installers that mounted my television went above and beyond!!! They fitted the TV perfectly, even though they had to modify the mount to make it work. They also relocated my wires in the wall after I had to move the mount.

Everything was great! Love the TV and the team that installed it was very friendly, informative and efficient! Would definitely use Beat Buy and Geek Squad again.

The technicians were very knowledgeable and professional plus respectful. They explained what they were doing every step if the way.

Geek squad agent was great. He took the time with me to instruct me on how to operate my new TV. I purchased a Samsung TV with the Spectrum app. He help me download the app and made sure I was able to use it correctly. He cleaned up after his self.

The installers were great—very helpful, kind about our dogs barking from their crates, and conscientious about being sure all connections were made and things were working. They also were willing to test and verify that our old swing out stand was fine for the new TV, and said we wouldn’t need the 4K cables with this model. Later I returned the extra stand and cable for an easy refund. This was all as the Geek squad in the store had prepared me for; I was very satisfied with the set up, the device, and the lower price once I returned the extra products that I didn’t end up needing.

I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.

Guys were really nice and helpful, I didn't have to do anything and They got my t v all taken care of and replaced from the one that broke

Super job putting up TV. Efficient, clean and fast.

The team that came out to install it did a fantastic job! They also cleaned up everything and wore shoe covers which I really appreciated.