Customer Ratings & Reviews

The installer did a great job of installation. He was quick and efficient completing the installation process. He set everything up, tested everything and showed me how to use it. He answered all of my questions. I am very pleased with the delivery and installation service.

The Geek Squad are knowledgeable and able to provide a service I can’t do myself. They are strong to lift the TV plus able to connect everything to enable me to watch TV immediately

Everything went fine it was probably a job someone else could do but I could not do. I wanted it done right. I did not like the fact that the scheduling was very far out but that was out of my control. The service person showed up on time did the job cleaned up no problems.

Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

Techs came in and installed my TV on the wall, and tested the setup in a very short period of time

Love my new Toshiba. What I love even more is my warranty plan through tech support. The television has a beautiful picture and offers more wall space coverage than our previous television. The picture is crystal clear. Gorgeous picture.

The team you sent did an excellent job installing and then explaining all questions I asked. I am so happy with the TV and also the service that was performed.

Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

quick efficient, and took the time to go over the functions, took a few minutes to hide all the wires behind the set, looks clean above the mantle. well worth it

This was the best decision we made when buying multiple components. Geek squad called to let us know when they would arrive and they were right on time. They spent hours setting up the equipment we purchased and even recommended and set up the Sonos system to act as surround sound. Awesome service at a great price.

The agents were able to figure out how to mounted my TV. It was a bit tricky but they were able place the TV perfectly in the upper middle of the wall and connected it to all my devices. Will definitely be using them again when I get a couple more TVs for the house!

The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

The 2 person team showed up exactly on time. They worked so smoothly together - making the time most efficient. They asked my input on height, tilt, programming - and in an hour did what I know I could never do. They hauled away all debris and left a TV working exactly as I wanted. You won't be sorry you used this service.

I had the Geek squad wall mount a new 65" LG with a Sonos Beam sound bar. They did a great job and were very efficient. I had a follow up question the next day with one of the squad members. He walked me through the solution and all was working in a few minutes. The Geek Squad is worth the the money for the services.

BEST TECH EVER! Carlos Salinas definitely earned a BBQ lunch! Arrived on time, was courteous, efficient and had 2 TVs mounted, installed and set up in record time!

These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

The agents came and mounted my tv pretty quickly. They were very nice and friendly. They also took into consideration on how high I wanted my tv to be. Overall, I received the best service with Geek Squad and will be using them for future needs.

I bought 3 televisions from Best Buy (all Samsungs; varying sizes) and paid for their installations. The installations were done effectively and quickly. I had all 3 t.v.s installed on walls. The technician was professional and friendly. Great job and great t.v.s.

Techs came out and mounted the tvs. They made sure the tvs were leveled to our request and continued to readjust based on lighting, fireplace wall and all other factors. The mounts looked sturdy and solid. They also took the time to show us how to adjust the mounts if we ever want to move them.

Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.