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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good for 65-in and below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service was the best purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were very professional and informative. They did a great job no mess and were protected with booties and mask for Covid. They went thru the instal and all the equipment they installed explaining it to my wife and myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was really impressed liked the cleanup. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our new TV was a little more complicated than expected as we had to move the former mount on a brick wall. Both GEEK Squad techs were experienced and professional. Neither my husband or I are tech savvy. The GEEK squad had infinite patience in walking us through the set-up and how to watch our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job with quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was prompt, polite, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time on the day they said they would come. They were polite & professional taking care not to hurt any furniture. Rain seemed to know everything there is about mounting TVs, setting up. A big thankyou

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The BEST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members were extremely polite, professional and eager to please. Mounted TV on the wall and made sure it level and that the TV was operating correctly. Our installers were fantastic. The showed us how to operate our TV and cleaned up before they left. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First Class Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived, asked questions, took measurements, installed TV mount and mounted TV, explained the use of the remote and made sure I could access the main apps. They cleaned up and were gone in 45 minutes. First class operation. BRAVO!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad membership and TV mounting is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery and mounting of my new TV was great. Very quick and done correctly. I have a Geek Squad membership so it cost just $25. I'm getting older and no longer have a strong kid around to help. So why risk damage swapping out TVs when it cost just $25.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was thorough, friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Medford, OR, in store geek squad installed two smart tvs, (one inside wall wiring), sound bar, blue ray dvd player in our home and instructed us on how to use them. They were all awesome and professional. Go Medford Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Ricks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! I've had the Geek Squad out on a few jobs lately and always a great experience. Knowledgeable, professional, and take the time to answer all of my questsions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Sam insralled my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a wonderful job installing my new TV today. He was on time and answered my questions. He worked hard while fixing my problem. Thank you, Sam!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation was professionally done. Configured my network and ensured all the app’s were set up and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J. Matyas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job figuring out the right height and position on the wall to mount the TV. The cables looks clean and everything works perfect. Would use Geek Squad again to install all my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 98 inch Sony TV and they did a great job, very professional and very knowledgeable. I would highly recommend!

    I would recommend this to a friend