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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my wall mount and mounted the tv and helped me load the apps in a safe and professional manner, then cleaned up and disposed of the boxes. Thank you. I just wish appointments weren’t so far out and that there was better coordination between delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my television actually arrived ahead of their scheduled time. They were professional and courteous. They answered all of my questions and gave me a thorough tutorial of the different features on my tv. They wore face masks and shoe covers which I really appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a TV mount in my guest bedroom. They arrived on time, were careful in their work and did an excellent job. I highly recommend them. My experience with them has been first rate.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing 98" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look at the ( entertainment experience) on what's best for me. They provide me with all the options and comparisons of products . I knew what it was going to look like before they installed, and boy did it not only looked better and sounded better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV efficiently and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed were very professional. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was amazing and so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did TV swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad removed my old TV and mounted and hooked up my new TV. They checked it out with all my attachments and demo that all was working.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Faststic Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad good at their skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable in their skills.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great install keep up the good work. Will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and set up the TV were great, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and tv for my house. Best buy rep was very helpful in helping me choose.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and Clean Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV great. They were very nice and cleaned everything up afterwards. They did connect all of my devices back up but had no knowledge on how the TV worked. I was able to get a hold of someone there at Best Buy to direct to the web site to download the instructions for my new TV. All that came with the TV was a 1 page general guideline.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sebastian was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian was great in keeping me informed of his arrival status. Once he arrived, he kept me posted on everything that he would be doing. Definitely very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The crew was very professional, they arrived on time, hanged two large TVs in no time, and cleaned up all workspaces after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the two techs. Couldn't be happier with their information regarding the system in general and the care they took during the installation. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV Mount Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out to my house on a Saturday and mounted my TV in under an hour. Everything went smoothly and I couldn’t be more happier.

    I would recommend this to a friend
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