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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 4 TVs but only 2 were mounted. It was time to upgrade so I visited Best Buy and scheduled GeekSquad to install the other 2. They were prompt, courteous & professional & did a great job without taking too much time out of my day. It’s everything that I expected & am extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installers did awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed this for me were professional, knowledgeable, and installed this quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great professionals and knew their job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and walked me through the set-ups. They had to move the TV but got it to the right place on the wall. I'm very happy, as they had to get the TV between 2 butterflies I had on the wall. It was perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and did a great job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV can be a daunting task. Whether you spent a little money or a lot you don't want to see that purchase laying on the floor after it fell off the wall. Having Best Buy install my TV mount is a no brainier. With total tech it's 50 bucks to have them install and mount my TV. They run the cables so everything looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service with class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fireplace TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to the new house I just bought and mounted a new TV over the fireplace. I have mounted TV’s before, but this was more than I could do. Did a great job and did it quickly and cleaned up everything when they were done.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were professional, they installed and set up the TV, they answered all of our questions, and they cleaned up all of the packaging. These guys were fabulous!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad with Dan and Jawan rocked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jawan were awesome. You can tell Dan has been doing this for years. He got me set-up with internet also and made is super easy. He and Jawan made mounting it look easy. WELL DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job. He was knowledgeable, friendly, provided useful information and user tips. We will definitely call on Best Buy for future electronic installation requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the install. The tv looks great hung in the conference room

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job! He was courteous, friendly and efficient. He mounted the tv and set everything up for me. Helped me load and login to all the apps and made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 associates that mounted 2 large TV and speaker were fantastic. Friendly, very knowledgeable, efficient and made sure everything worked perfectly and we knew how to operate the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Job Well Done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! On time and very professional! Fast service and explained everything about new tv! Very friendly and did excellent job and cleaned up when job done! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed tv mount and hooked up tv doing a good job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a wall mount, in wall hidden cabling and my LG TV. They returned later to replace the 65" tv I had bought with a larger one, when I decided to upgrade. Both experiences were excellent! The Geek Squad members were friendly, professional, extremely helpful, and exceeded my expectations.

    I would recommend this to a friend
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