Customer Ratings & Reviews

The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

The geek squad did a great job of installing and setting up our new tv. They took the time to answer all of our questions.

The agent was very professional. He gave his opinion on how to best install and then asked what I wanted and we discussed the differences and very professionally explained the pros and cons. I would definitely use that technician for any of my installation projects in the future.

LOVE IT!!! The best picture TV I have ever seen! Must get!

The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.

This service is excellent. Had new Insignia TV stand assembled, 65” Insignia TV mounted to the stand plus cable box. DVD player and VCR player hooked up. Installer Ed and helper could not have been more professional and helpful.

The two techs that showed up were friendly & laid back. Felt good having an actual conversation with people as to most delivery folks that stick to the “professional only” lingo. Guys mounted my tv exactly how I wanted it without any issues.

One person from Geek Squad came out and installed the TV Mount and TV. She is a great job. She was very thorough and pleasant and answered all our questions and installed anything that needed installed.

The technicians who delivered and wall-mounted my LG CX 77" were absolutely phenomenal! They both were extremely knowledgeable and made the process look extremely easy. I would definitely recommend this service to anyone else looking to buy a TV at Best Buy!

Very professional, arrived on time, did the install in a very skillful manner, consulted with me as to the proper placement and completed the job in a timely basis. They took all proper precautions and maintained social distance and were very respectful.

Best Buy sent an outside contractor to install my 65" Samsung tv. The guys put tv over my fireplace using my old mount, connected to home theater system, and programmed my universal remote all in about an hour. Very pleasant fellows and instructed me completely in use! Very satisfied.

Chris is VERY efficient, highly qualified and a speaks to you - not at you. He was thorough when explaining the many features on the new TV; reprogrammed all of our remotes; and checked out each piece of our equipment to make sure it was compatible and working with the new TV. He also arrived on time and cleaned up after himself.

The installation done by Geek Squad was outstanding. They were very knowledgeable and patient. Also helped with setting up and logging in if you needed it.

The Geek Squad was great! They delivered, unpacked and mounted my new 75 in TV in a very short time. They were neat, courteous, nice and very professional. After set-up, they showed me how to operate my new system.

The service was great. The tech did a great job of installation and explaining how everything worked. He was thorough and answered questions, but didn't treat us like children.

Totally professional, extremely careful and kind to the client.

Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

Explained everything after setting up. Had me use LG remote before he left so I could yse all the apps, etc. Then took away everything I no longer needed to be recycled.

The agents were excellent mounting my TV into the wall. They were extremely helpful and explained everything to me as they mounted the TV. They were very friendly in explaining to me how to operate the TV and answered all my questions!