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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 38,686 reviews
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wonderful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, they connected all m made sure it worked and followed up with a call

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guest Room TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was tall and didn't need a ladder. He did a really nice job while he was here. The install was where I wanted it. He plugged everything in and set the TV with Xfinity Flex. He was quick, neat and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably efficient. Were in and out in 15 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing Customer Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful! So knowledgeable so polite and most of all patient for us to learn the products that were installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home tv mount and setup was amazing. The crew was super friendly. I would definitely recommend this service and will use again down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service big Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is professional and does a great, quick job. Explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation was professionally done. Configured my network and ensured all the app’s were set up and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and Jerry arrived on time and were courteous and efficient with full explanation of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smart guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young Geek Squad guys who installed my back porch television and mounting did a superb job. They were knowledgable, smart, and worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth their weight in Gold!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well versed in having mildly expensive, slightly awkward items delivered to my home. I have had mostly bad, nightmarish experiences with these deliveries. I have to say that the Best Buy Geek Squad is definitely the way to go! The team of JUJU and Angel are excellent at what they do, almost surgical with their technical expertise as well as being wickedly personable. If you’re looking for something that is expensive and awkward to purchase from Best Buy requests these two and pay the small price to have peace of mind that comes with 0% worry!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional, fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie and Brennan (Brandon?) were the best ever! They are personable, professional, proficient, and efficient. A pleasure to have in my home. Were able to mount the tv in the tight corner of our kitchen with impressive ease.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into our new home and needed everything installed so why not let the professionals do it the right way the first time. They did ! They mounted two TVs to walls ran HDMI cables through walls did everything I wanted at a great price and timely manner . Faster than I could and much cleaner. Thank You for your great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacaville represent! Very professional, very knowledgeable, and considerate to home owners. I think Chris was his name and he had someone else with him. Both were A+. Would recommend them to anyone. They mounted my 75 inch TV with ease and precision. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew took a shot time to install. We have never had a wall mount before, and my husband loves it. We had also purchased the cord cover but with a few pictures we don't even notice the cords, so we returned that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a very professional tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Mason were both very polite and conscientious while moving in to, out of and about our home. They wore booties, gloves and masks as they did their work. Oscar efficiently guided the installation with great professionalism, asking and answering questions as appropriate. When finished he not only demonstrated how to use the tv, tuner and Comcast remotes, but then asked me to execute various steps to show him that I understood and could use them when he left. He also provided clear information on the cable and adapter products that are needed to hook up our old vhs player. As they prepared to leave they removed all the large and small pieces of packaging, leaving almost no clean-up for me to do. Overall I was very pleased with the installation of both the tv and the wall mount, as well as the integration with our existing surround sound system and blue ray player. Big thanks to Oscar and Mason!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents called prior to arriving, which helped me greatly with timing. When they arrived, they were very professional and courteous. They trouble shooted my issues to make sure the fix was correct and got everything working again.

    I would recommend this to a friend
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