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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PERFECTLY Mounted!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy over my Mantle/Fireplace for HIM because he's done "thousands" he said. Me...I would have been there all day and put 50 holes in the wall AND it would be crooked...LOL Well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Geek Squad tech install a wall mounted TV and Sound Bar in the Great Room of my new home. Additionally, the tech also installed all of my Hi-Fi and TV components in my office/den. He did a superb job!! His professionalism and great customer service were greatly appreciated. I would have the same tech do any future work I might need.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional installation is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done a better job myself with a group of friends! Oh did I mention I tried that first? Well it didn't work out. We were all unable to do what this guy did in like 15 minutes! It pays to go with the professionals and now the TV looks amazing in my room! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Cornelius and Mr. Ramon did an excellent job and setting up our TV. They are both an asset to your company. We received great customer service. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naomi was professional courteous and let us know what the problem was, quickly to fix the problem and set up everything in a timely manner. She ishe is one of the best that Best Buy has. I am very happy with everything that turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, placed my TV on the wall, connected my ROKU and secured it to the mount, collected all the cables, answered all my questions, and cleaned up the work area. Whole process took about 30 minutes. Very happy with the work done, will be hiring them again to to hang my living room TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in, measured the space, hung the mount (that i bought from somewhere else) and then hung the TV (that i bought at best buy). The whole process took maybe 1/2 an hour and the tv is hung very nicely in our bedroom. Well worth the money because it would have taken me forever to do an ugly job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I used Geek service otherwise I had real problem to handle or install 65” TV on wall. Geek service is professional, knowledgeable, and care about customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Sony TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did a great job mounting my new Sony TV to the wall and setting up all the features I use. They showed me how to use certain features too. Both men were very helpful, quick and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    crew did a fantastic job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting and hallaway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although late arrival team did a great job and cleared away all packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 98 inch Sony TV and they did a great job, very professional and very knowledgeable. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my Rocketfish tv mount above the fireplace. They also hung up the 75” tv and hid all the wires inside the mount. Also they demonstrated how the mount moved. They were very friendly and professional and it didn’t take them very long to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!

    I would recommend this to a friend
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