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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Disappointed in charges for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Second Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Second Geek Squad remounted the TV correctly and did an excellent job of getting the sound bar placed, adjusted, connected to the TV. They were courteous, friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounts installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came as planned, were friendly and professional. And, they got the job done! In addition, they made recommendations, that helped me to organize related appliances, such as my DVD player, etc. Great job guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my TV with no issues. It was done professional and timely. He also cleaned up after all the work was done and before he left. Highly recommend using their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, put the tv right up where I wanted it and even had some items on their truck that I wanted purchase for my new TV. They were GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geik squad were professional very efficient worked and cleaned and disposed of the trash from the boxes .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They ain't Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and the other young man did and excellent job mounting and setting up the television. They were kind, couteous and they did and excellent job. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work- tv and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad moved my mounted 65 inch oled tv from an upstairs location and remounted it downstairs, and they mounted and hooked up a Sonos Arc sound bar. They were very careful and efficient throughout the process. I would hire them again. Quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my New TV Installation!!! Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed my TV mount was so nice and did a great job! Didn't leave a mess. Quick setup! He was from the Philippines, really sweet guy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Showed up on time and made excellent helpful suggestions. We were very pleased.

    I would recommend this to a friend