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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed and connected my TV in a timely manner. They even connected it to my sound bar that I couldn’t connect to my previous TV that was only a year old. I was very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen mounted our new tv, connected all of the wires and set up our remote. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASPER and his partner were wonderful, and did a perfect installing job for my new Samsung 43inch Smart TV. My old TV was very heavy; however, the men were somehow able to remove the TV and take it away. I was so grateful-----

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our television, even down to the little details. Nothing was left undone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing on my install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my wall mount and installed my TV. They also stayed up make sure that the setup of the TV went through without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service, why would I want to do the work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I can have professionals who do this for a living so it for me. The two guys who serviced us were amazing. They were truly knowledgeable and helpful. Showed us how to use our equipment, how we can improve it, and what are some good options and deals we could find back at the store. Would do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Geek Squad delivery and setup for my recent TV purchase. Techs arrived as scheduled and were knowledgeable, efficient and professional. Well worth the additional cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Meticulous TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents disconnected & unmounted existing TV. They then installed the new TV. Kenneth W & JB were detailed oriented with installation. Kudos to being so meticulous that the exposed wires are practically hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly efficient. They were supposed to come with two TVs, but the warehouse only gave them one. It wasn't their fault, so I won't penalize them for the warehouse's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting , and cable hook-up was excellent. The two installers really knew all about the products and spent a lot of time doing everything perfectly and could answer any questions. Very glad I used them and didn't try to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ziggy the Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ziggy and her crew were awesome x2. She initially installed our TV and had to come back to replace the TV. She’s awesome and very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was awesome, this is one of the best TV setups i have seen so far, he is incredibly thorough. I recommend Eric for TV setup of any size

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful Best Buy Experiences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and cleaned up behind themselves and made sure I was satisfied with everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wall mount tv holder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a quality item, I can’t believe how inexpensive it is. I bought a 55” LG television and I looks great not a big ugly piece of metal on my wall. Geek Squad installed. It and the gentlemen from Geek Squad are and we’re very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently had s 43 inch Westinghouse tv setup. The installers were great, explained everything to me. The tv so far id great (only had 1 day) picture quality and sound are outstanding. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install team did a fantastic job professionally mounting and leveling the TV. They were very careful and had all the right tools with them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top Notch Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are top notch. Very professional. They had the old TV down and the new one up in 15 minutes. On the set up of the new TV I have never seen anyone click so rapidly through the menus. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent quality for a TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did incredible job installing this TV mount. Extremely easy and lots of full range of motion to move the television into the optimal viewing position. I have this located over a fireplace and it gives me full extension and clean cord management.

    I would recommend this to a friend