Customer Ratings & Reviews

Tech is skilled, thinks on his feet and a problem solver. Was only surprised by the price. Web site pricing should be more transparent. Feel like the charge should have been $100 less.

The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

The guys from the Geek Squad really went above and beyond taking down the old tv and putting in the new mount. We really appreciate them taking the time and diligently putting everything together.

Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

The agents mounted my TV and sound bar and connected them to my devices

They were so nice and so quick. They stayed around until the TV could be tested at all angles, making adjustments as they saw as needed.

The two Geek Squad agents showed up on time as scheduled, they explained everything to me and answered all my questions before they mounted my tv over the fireplace. The G.S. agents setup and programmed my tv and soundbar, once everything was done they also removed and took away all empty boxes. I would highly recommend the Geek Squad to install and setup your entertainment system.

The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

My son Patrick said the installers were awesome and did a beautiful job. Geek Squad is always topnotch.

Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

Even though the geek squad mounted my TV quickly they stayed around to make sure I understood how to operate all the features on the unit.

The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

The agent was very professional. Even though the store never told him he had to install my TV which I paid for he went ahead and did his job. Great guy

The agents were awesome. Treated the equipment as their own and went through the necessities. Very happy with the service and glad I didn't go at it alone.

The agents mounted the TV just as I requested. The did an excellent job and took time to explain the remote control. Very professional and was on time.

I'm a totaltech member so this was free. They did a good job of mounting the TV on my existing mount. They were friendly and kept me informed of their arrival. Happy with the service.

The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

Techs were great! Quick, professional, and took the time to walk me through everything. Great job!

Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.