Customer Ratings & Reviews

The agents were very professional and cleaned up behind themselves and made sure I was satisfied with everything before they left.

The agents did a fantastic job! Very professional and nice...took the time to put on boot covers and cleaned every thing up when finished!! I do not think we could have been more impressed!! You have much to be proud of - they were Perfect!

They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.

The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

The technicians delivered, mounted the TV on the wall and setup the TV. Connected the TV to the internet etc..

The gentlemen arrived on time, and both had on mask and footies. Each was very friendly and knowledgeable in the operation of mounting my TV. Asked my opinion in how and where I best want my TV but also gave good advice on this also. Then when completing the task, cleaned up afterwards.

The techs that come to our house and hung our TV's where awesome. They got to our house at 4pm and didn't finish until the job was done around 11pm. I will not use any other service because BestBuy stand behind all there products. They hire only the most professional people and most of all they are true subject matter experts.

The Geek Squad service man has done a great job of installing the mount along with the TV. He must have done thine numerous times since the whole process took less than 45 minutes. I couldn't do a better job. I am glad to include the installation service with the new TV. Strongly recommended.

The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

The agent mounted my Tzv and connected all my devices plus went over warranty process with me

Mounted the tv, connected new receiver to speakers and tv, then cleaned up behind himself. excellent service

After setting up delivery and installation online three times and having no one show up, finally on the fourth try the Geek squad finally arrived and set up the new TV, but they failed to instruct my husband on use of the remote. He needed me to guide him for weeks. Bummer!

Truman and Jacob were absolutely top notch throughout the whole process. Friendly, great communication. PATIENT and informative. Geek Squad is awesome because of them. Give the a RAISE!

The team was so great. So nice and professional. Got right to work, let us know about any potential issues and made sure to check with us on placement etc. had us take a look and make sure we were ok with everything once they were finished. Cleaned up after themselves and left everything as it was. Great job!!

In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

The two reps that came to install the TV mount and install the TV onto it we’re very professional.

75 inch TV mount in Family room. It was quick, well done and looks great

Installers were on time and worked quickly without sacrificing quality. This added benefit to the Totaltech Membership practically makes the membership pay for itself.