Customer Ratings & Reviews

This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

The agents made sure they were clear on our preferences before mounting the TV. It was quick and well done. They also helped setup the TV and explain some features, which was very helpful. They were also friendly and there was plenty of smiles and laughter during the time they were here. Excellent experience!

these guys are great, came kept everything clean so well organized, they had to move our mount, vacuumed as they drilled, had it up and running explained some features and off they went

I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

The people who installed it wasnt geeksquad but they did a awesome job

The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

I love the Geek Squad service. They delivered my TV, mounted it to the wall and helped set it up. The Geek Squad even set up the surround sound system. They were very helpful. They even took my broken TVs with them. I definitely recommend the Geek Squad to help with any electonics you purchase.

The set up with this rack is wondrous! Really love the look of it over my mantelpiece.

The agents removed my tv, then suggested a much larger tv that was on sale.They picked it up from the store, mounted it, and showed me how to use it all in a very short time. I was delighted!

My TV was installed promptly and within the scheduled time by a team of highly professional and polite men. I would recommend Geek Squad for any installation needs.

I purchased the Geek squad membership and are an appointment to have 3 TVs Mounted to the wall and wires hidden inside walls. When the guys (third party installers) showed up they said that they were only there to install one tv to the wall and would not conceal wiring and just set up the other two TVs. I explained that, that isn’t what I ordered. They went on to bad mouthing the store and their employees. One of them promised me he would come back Saturday and get the job done as I needed to purchase kits for the wiring to be hidden in the walls. Saturday morning he never showed, I called and text him and he said, I’m not assigned to that job any longer! I couldn’t believe this. I called and spoke to the San Rafael store Manager Michael, he was amazingly helpful and made things right for me. The guys that came and installed (Best Buy Geek Squad staff) not third party vendor this time were amazing, friendly, thoughtful, clean and quick. This experience was turned around because of the team work and communication between Michael and his staff. Thank you Michael!

Fits the set, check. Mounts on the wall, check And it still is holdings the set where it was mounted

The geek squad was great. They actually called when they were 20 minutes away. No one seems to call these days. I had purchased a tv mount from another website. It was the correct mount. They brought a mount that fit perfectly. They put it up quickly and properly. They were courteous. Very well done.

The install went well. The guys were friendly and professional. The internet at the nursing home was not the best and we should have known that before the purchase, even with bad internet, the TV works well.

Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

Geek Squad team members Mark and Nolan - FANTASTIC ! Did an excellent job from start to finish. Flawless! Professional! Personable! Explained each step prior to starting. Reconfirmed step(s) as we went! Clean-up was perfect! Highly recommend!

Very thorough and efficient. Took time to answer all my questions and made sure I understood everything about my new tv before they left. The were very clean and made sure not to make a mess and cleaned everything up before they left. Could not have asked for a better experience

The agents did a great job figuring out the right height and position on the wall to mount the TV. The cables looks clean and everything works perfect. Would use Geek Squad again to install all my TVs.

Guys were great, on time, communicated before and after, were professional and respected my time and requirements.