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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was very prompt, knowledgeable, personable, polite and quick to answer any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV setup Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were absolutely great! They were able to completely set up our TV explaining how to utilize the controls. Very respectful of our property and meticulous in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV with premium service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good initial result but then my cable box fell off the back of the TV after about a week. The lead geek squad person came back to fix and now it is difficult to change channels using the remote. Geek Squad personnel were efficient, very pleasant, and helpful but as of today the overall result is not completely satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians took my old TV down and installed the new one in no time. They set it up to work with my satellite and DVD player and showed me how to work the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the bomb!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where friendly, fast and very professional. I dont allow shoes in my home, before i could say anything they put booties over there shoes. I was very impressed and happy. I will always use Geek squad. This was a wonderful first time experience. Luc was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an awesome job installing my 65” tv. They were on time, professional, and courteous. The cost was well worth it. They were familiar with the wall mount also from Best Buy and they knew what they were doing and finished in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grade A+ Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth and quick. The guys came equipped to handle any change or upgrades I wanted to make on site and offered great insight. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional set up. Very thorough. Also incredibly courteous... which is always nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince did a great job with a difficult mount and installation. He is very helpful, informative and professional. Goes above and beyond. Gives Geek squad a great impression to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV QM7K upgade rental quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 4 QM7Kk TV for a short term rental. Giving our guest a better experience and would recomend other rentals to upgrade their TV also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and made sure to mount item where it supported the best viewing in the room. Very impressed by skill and service provided during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. I wld suggest this person in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Into 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smart tv and I an enjoying it. Installed quickly and then took me through the needed info especially the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad member Yves was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yves, our installer, was extremely careful and thorough in his installation of our Samsung Frame Tv , but his warm personality and sly sense of humor were icing on the cake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK Suad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very knowledgeable and friendly and provided excellent customer service. Very happy with the services received.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very professional and courteous. It was definitely worth having a professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    42 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up. I did not do any adjustments to the picture. it is the perfect size for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Hung perfectly! They initially hung it higher than I wanted and I asked for them to bring it lower and they were so nice and didn’t mind at all

    I would recommend this to a friend