Customer Ratings & Reviews

Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

The two folks who came in helped with the install went above and beyond their commitment to get this job done in a very friendly way. I highly recommend Geek Squad and now I'm a lifelong customer of Best Buy because of this amazing experience.

Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

The team member was at my house at the agreed upon time. He was able to install the tv exactly how we wanted it, and it was quick. Much faster than I would have expected. He then walked me through the operation of the tv to make sure it worked as expected.

The two installers arrived on time and were very professional. They were neat, knowledgeable, cared about how I wanted the TV positioned and when they left my home never knew they had been there except a TV had been added. Am very happy with this service and will use them in The future.

The agents provided great service. Job required drilling through very hard tiles. They had the proper tools and did good work.

I purchased a table mount which took almost 5 minutes for a separate "furniture" team to put together. Not a good value for the extra $49. The installation of the TV, which cost another $49, by a separate team went smoothly. I would have appreciated more time spent on explaining the remote which I still have not mastered.

The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.

Used Geek Squad to mount two tv's in the past year and both experiences were great. Very efficient, on time and friendly. Would highly recommend.

Agent installed tv mount and hooked up tv doing a good job

I had a 60 inch TV mounted to a wall in my new home. I am super pleased with how it turned out. The technician did a great job!

Geek squad guy was great. Friendly, clean cut and knew what he was doing . He hug the tv on the wall and after he was finished he also set up the tv and made some tweaks so the picture was superb !!! Will use again.

Super professional and solid results. I don't trust myself to hang a TV, let alone a super thin expensive OLED, properly but these guys are pros.

I want to make this clear. The installation crew was great. The scheduling for the install was a nightmare. The night before installation we were given a time window of 2:00 to 4:00 pm. The morning of installation we were able to track the TV and the crew. ETA was 2:15. At 9:20am we received a text that our crew would be here at 9:50am. This was now a big problem for our morning schedule. The crew knocked at the door at 9:50am. They were embarrassed that they were there once they saw my information. Very stressful.

Excellent, good clean installation of the bracket and a 65 inch TV. We are very pleased with the results.

The guys that came out to install a full motion TV wall mount were great. They were on time, professional, were considerate of their surroundings. Took the time needed to get the job done right and perfect.. I did have to call them back for something minor, and they were the same way when they returned.

We used Geek Squad to install a tv mount. 10/10 would recommend. The person who came was skilled, kind, and timely.

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.