Customer Ratings & Reviews

Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

Both techs that came were nice and professional. Nothing against them, but I wish Best Buy would let them refund items you didn't need. He was able to charge my card for an HDMI cable...but couldn't refund to brackets I bought and didn't need. Had to drive back to store and do it.

Love these guys! Always do a great job and with a smile. They recently mounted a 55' tv on my lanai that has Hardy board siding. Perfecto!

Very professional and knowledgeable. They did a great job installing our new television. No wires showing, very nice job.

The installers were very courteous, helpful, clean and funny. They did an amazing job! Thank you!

Excellent team sent to hook up my TV and mount on the wall. They were super efficient, answered all my questions and was very respectful. Great team.

The two guys that came to mount our tv did a great job. They measured and taped up where exactly where I wanted the tv to show exactly where it would be.... They then drilled our wall for the mount and hung the tv. They showed us we can move it side to side, tilt it, and also showed us how to remove the TV incase we ever need to take it down... highly recommend.

Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

The agents did a nice job with mounting my tv. They were knowledgeable and did nice work, though it did take a bit longer than I expected (they needed to get parts from their van that they didn't bring in with them).

The agents remove my 55" tv from my living room and mounted it in my family room and connected it to cable. They mounted my 75" tv in the living room and connected it to the sound bar and cable. They did a great job!

The installation went great but we already had a mounting system set up for them to install the mounting bracket for the TV. We had to install a custom backing for the TV because of where it had to be mounted but either way the guys were very careful to ensure the TV was going to be stable for years to come.

The Squad came to my home and were so focused performed their tasks effortless and efficiently. Also offered some tips. Great on hands service.

The technician showed up on time, surveyed the situation, new exactly what to do with the TV mount. His work was great. Set up the TV (75") with out any help, reworked the TV remote to work all the devices and was in and out in an hour and a half.

After buying a new 65" TV, I figured it was time to wall mount both of my TVs. The Geek Squad folks arrived promtply, and finished the mounting in a timely manner. Both TVs were mounted to my exact specifications, and look great. No fuss, no mess, just perfect installation. Again, let the Pros do it!

This service is totally worth the money. If you've never mounted a TV on the wall by yourself before, don't even hesitate. Just add to your order when getting a new TV. I've mounted several TV's myself, and it's a pain. Especially with larger TV's. I bought this service when I bought a 75" TV, and when the box for that TV arrived at my house, I was SO glad I bought the installation as well. I never realized how big a 75" TV was until I had one sitting in the floor in my livingroom. Big, expensive, and awkward to handle. Just pay the professionals.

The Geek Squad did an outstanding job of setting up and mounting my TV. I highly recommend them. They communicated very well on the day of setup. They were very experienced and knew what they were doing.

Technicians removed my old wall mount, installed this one and placed new TV. Flawless execution and the TV looks fantastic flush to the wall

Geek Squad men delivered and installed 85 in TV, hooked it up and programmed it. They were a very professional team. Totally satisfied!

They did a great job putting up the wall mount and also mounting the television and it looks really good.

It is a large TV, so we had them mount it. They did a very nice job and were very helpful. We would recommend them for installation of large TV's