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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's experienced installers were on-time and knew exactly how to mount and connect everything for my 75-inch TV. In my case they mounted the TV above our fireplace. They programed the TV and explained everything for basic operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couple of guys efficient in getting the old tv down and installing the new one. Set it up and cleaned up after themselves . Easy to talk to about tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv and mounted the new. Best service ever. Was part of the reason we purchased dishwasher from them a short time later.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv was installed quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable good customer service appreciated they wore booties over their shoes

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad replace and install a new large screen TV. Showed up on time and quickly did the work. Programmed the remote and hauled out the old TV and boxes. Quick and easy !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech helped us mount/install our tv and provided several helpful tips/suggestions. We had wonderful results and wouldn't hesitate to have him out again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, knowledgeable professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time, friendly, and helpful - the two guys knew exactly what they were doing and explained the process along the way. Mounting was done perfectly, very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job! Extremely courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents are very nice and installed and connected our new tv and remove and take the old tv on one of our bedroom.....excellent service. thank you geek squad agent for your service. and the are on time.... eccelle

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    THE GEEKS RULE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!! The install went great, the picture is clear. We like it and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks Squad did a great job mounting my TV for me. They made sure to discuss with me everything that was going to be done, as well as everything that was done. They made sure it was extra secure and safe, as well as centered and level.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad agent was efficient and expedient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a welcomed professional. He was polite and respectful as well as very efficient in his profession. He installed my TV, set it up, had it working well and told me/showed us everything we needed to know. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a wall mount, in wall hidden cabling and my LG TV. They returned later to replace the 65" tv I had bought with a larger one, when I decided to upgrade. Both experiences were excellent! The Geek Squad members were friendly, professional, extremely helpful, and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing local crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing and a great value! Bryce and crew were awesome!! Took them a couple of hours to do what would have taken my husband and I all weekend and it is right!!! Zip tied cords and everything!! I am seriously impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did his job efficiently. The wall mount already installed worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows that came out to our home were great. However the product is a bit shaky,and for the cost of the mounting device for the T.V. we ended up with one that got passed the inspectors on the assembly line. What happens is that one side of the wall mounting systems has to be physically handled in order for the television to sit squarely on the wall. Hard to explain but when looking at the tv the left side is higher than the right side, but when you physically push down on the left side the tv levels out. And of course if you don't move the tv it remains level. But should you change the angle of the set to encompass the one side the set hets out of wack.

    No, I would not recommend this to a friend