Customer Ratings & Reviews

Love the new 2 TV's I bought and Total Tech is great and already used that twice as they came to install the Sonos speaker. Geek Squad was very helpful and knowledgeable in setting everything up.

The Geek Squad did an amazing job hanging both my 65” and 48” TV. I told them exactly where I wanted them mounted and they did perfectly! Would definitely recommend them! Awesome job guys!

Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

The TV and sound bar were installed and programmed on May 21. That afternoon the sound became distorted and I called the home theater agent. I was then told to reset the sound bar using the buttons on top. It worked for a short time, but the sound became distorted again. After repeated phone calls, and believing the sound bar was defective, it was replaced by one of your independent contractor on May 29. Again, the sound was fine for a short time. Finally, on June 11 a member of the geek squad came for the appointed in-home service call. Upon arriving he understood the problem as explained to him, used the TV remote and reset the sound. Wow, amazing how the problem was corrected within 5 minutes! Since the problem was brought to your attention on May 21 and many phone calls as well as a visit to your store, my frustration and annoyance was unbelievable. Thanks to your geek squad member who knew what he was doing, I think the problem has been resolved. Your installers and independent contractors need more training and instruction before being assigned to do these tasks.

The Geek Squad installed my TV, made sure the wifi was installed, checked the TV to make sure all channels and streaming services worked correctly. Cleaned up and took all trash away. They were a very perfessional group and wanted to make sure we were happy with what theydid.

No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

The agents were very helpful and knowledgeable. They made sure I was happy with their work. They cleaned up before they left and made sure everything worked properly.

I had two different appointments this year to have Geek Squad wall mount large TVs. Both teams were friendly, professional and provided top notch service. I've used Geek squad mounting service about a half a dozen times over the years. They never disappoint.

The two man team arrived promptly and kept me informed the entire time they were there. I had them come and mount my TV. The did an excellent job, provided some recommendations and left my home without a trace of them being there. Truly worth every penny spent.

The agents mounted my tv on the wall quickly and professionally. They were in time, helpful and courteous.

The bestbuy team was very professional. They answered all of my questions and did a great job installing my Sony tv. They also moved my downstairs tv to a better position. Thank you guys.

They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

I purchased this mount to replace another type of mount. It is far superior and much easier to adjust if needed. The Geek squad guys were great installing the new one.

Best in the business i couldn't be happier thabk you

The "Geeks" were great. They started to work as soon as they arrived and got both TVs up and working within an hour. Personable, knowledgeable and polite.

This install was worth every penny. Juan and his partner did a great job. We were concerned over COVID-19 and they wore masks and wiped down everything. They even wiped the door knobs as they left my house. I couldn’t be happier with the service I received.

I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

I needed to raise my previously Geek Squad mounted display just a few inches and the guys that came were very quick and professional about it even asking several times if I was happy with the results. Highly recommended and definitely worth the cost!