Customer Ratings & Reviews

I am so beyond thrilled with my TV mount. It's great quality and you can pull it out and up and down and all around! I show it off to everyone- so glad I got this. And install was easy and smooth. Highly recommend!

Andrew was great! He was very pleasant and helpful. He made sure all our questions were answered and we felt comfortable with everything.

Hugo knew exactly what to do. He arrived on time and explained everything he was doing and how to use the new set.

The service men mounted my tv and took away the TV box even though I did not buy the TV from Best Buy. I only bought the mount and mounting service. They we're quick and the TV was perfectly centered. They were friendly and professional.

Best Buy installer showed up late, but he called to say why so that was fine. He was very professional and did the job quickly and effeciently. Did thorough cleanup. Very courteous. Helped to set up the functions and explained how to use the remote.

Tech guys were very respectful by wearing masks, cleaning up after the installation, and returning things back to their original places. It was a quick and organized process. After installing the tv they learned that it was defective so we had to wait another week for installation. I do think they should stay a bit longer to explain things . Especially senior citizens. It wasn’t a pretty picture here after the team left as we struggled to input everything but we managed after our granddaughter came over to help. I like the fact though that we have help at our fingertips 24/7 by a phone call or chat on the computer. To me that’s important. Plus, I can get that same technical help with my other devices which is an added benefit.

The agents mounted my tv and connected all my devices,everything went smoothly

The agents that mounted the tv were excellent. They made sure everything was working properly before they left and answered all questions.

The team worked with ease and efficiency to get the job done. I was very confident in the work they did.

TV was installed above fireplace in no time at all by two very nice, well mannered, knowledgeable young men. These two guys are definitely an asset to Best Buy!!!!!! They not only installed the tv, but hooked up the RoKu for me as well and walked me through it.

Fast clean and very professional. I couldn’t be happier.

EG VERY knowledgeable and was on time everything was connected the way it should be tv workin very good so far

The installers from Geek Squad were awesome. Great communication before the install, professional and courteous when they entered my home. They did a perfect job on the install, went over all the feature while completing the initial TV set up. Fast, efficient, and cleaned everything up before they left. They made certain I had no unanswered questions. Happy that I decided to have them do the delivery and install on this fantastic TV.

The mounting was completed in a very professional manner.

The Geek Squad mounted the 2 TV’s correctly to the walls.

Agents installed television mount very quickly and without incident. Had issues getting television to work after they left, originally thought it was a cable issue until discovering they unplugged two cords and not plugged them back in

The guy who hung my tv mount was very knowledgeable and professional. He was well prepared and took measures to ensure that my 65 in. curved tv was projected throughout the installation.

Segundo Castillo and his partner were exceptional, prompt, fun, funny, and very professional. They come highly recommended. They even walked me through quick tips on how to use my new device and answered all the questions I had.

These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.