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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted a tv and installed a sound bar for my son at his new house and the agent was super nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents mounted the new TV and got everything connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great big screen mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wall installation was great It was done fast and professionally. Unfortunately the sound bar could not be used and we will have to purchase another sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in by appointment time or less, actually, was in & out in half hour changing out old tv from existing wall mount, and tied off all the cables & boxes out of sight- bought them lunch - lol, great job guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job Geekers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and would highly recommend their installation service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very friendly and knew exactly what to do. They cleaned up after installing the 85” TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our 85" Samsung QLED TV was not typical as it had to be mounted in our church sanctuary. The installers got it EXACTLY they way we needed. I (the pastor) was VERY impressed. It took them less than an hour to get it mounted & set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the work done yet left the issue on the other wall and I still need to resolve it. I had to push to get them to get a part I needed to finish the job. The new install looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    75” TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam was timely, efficient, and extremely respectful and neat with the installation. He also took the time to show me all of features of our new TV. Outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the bomb.com!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly advise the purchase of the geek squad protection offered with the purchase from Best Buy! They are very engaged with the client's concerns and do all they can to achieve 110% customer satisfaction. I chose them to mount my new tv above my fireplace and we are very pleased with the clean look

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect wall mounted 86 inches TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take the time to assist and make the TV install a breeze. I bought 86 inch TV and my original location is making the TV too low. The geek Squad take time to adjust the TV so it is in perfect location. Thank you so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar and connected it to my directv and my dvd player

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s more complicated than it looks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could’ve never done this on our own! So glad we had Danny, a true professional. Don’t try installing on your own, hire the experts!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came to my house were just great. They were extremely polite, respectful of my things, knew their stuff, explained everything thoroughly, did a great job, and probably left the area cleaner than when they got there. I would recommend them highly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable courteous and proficient. The product was up and running in no time. The area was left neat and clean and the trash was taken away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and connected to all devices. They also had to re-route the Directv cable in the basement, running it up through the wall and did so with minimal disturbance to anything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely blew my mind , set up is top notch and looks great. And was done in no time . No wires visible and everything is even. Professional set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals who provided the service were excellent. Very prompt, professional and courteous. They did a fantastic job, and knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

    I would recommend this to a friend