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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    IT was a quick process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT AND OUTSTANDING JOB !! I would use them again because the work was great and fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff. Fast and efficient setup. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, organized, quick, super competent, and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small glitch in delivery , the team fully recovered along with management and still completed the job on the same day as scheduled. Very professional and knowledgeable group!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad. Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers arrived right on time, had TV mounted perfectly in no time. There was no clean up even necessary

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy settings, good sound and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and assistance in getting set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and resourceful. Asked question before installing the TV mount. Showed us different options and other items to make the installation correctly. We were very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent TV installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed my TV and mounted it in a very professional manner. He respected my time and my house. He was very clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and knowledgeable. They were also patient and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my 75 inch tv, cleaned all the packaging, showed me how to use everything and connected our Netflix and Hulu so we didn't have to.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top notch - both personally and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. On time, friendly and professional, consummate representatives for Geek Squad and Best Buy. Thanks for being so good in hiring terrific people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greatest Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Anthony & Jason connected our 65 inch tv & set up everything. They did a fantastic job insetting up the tv & explaining how it works. Great Job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing and setting up my new tv. They were professional and so helpful in explaining my set-up options and how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 77 inch OLED that was just too big and awkward to put up without getting finger prints on the screen. We didn’t wanna risk ruining our screen so we hired Best Buy to come in and do it. Money well spent as they put the tv at the perfect height and did it all pretty quickly. Definitely recommend if you have a tv you don’t want to ruin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installers hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There wasn't anything geek about these guys, my install went smooth, everything being done was explained. They arrived on time, knew there stuff, no blunder, had all my equipment, it just great, I would use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad definitely recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional and had our TV mounted and installed perfectly. They removed the broken one and recycled/disposed of it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member that came to my home was amazing. He took the extra time to help me get the t v exactly where I wanted it and did not question my OCD l o l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad delivery/install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, pleasant, efficient, neat, and thorough. Very satisfied with the service

    I would recommend this to a friend