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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mike and nick did an awesome job with our installation. They took time to explain what they we’re doing with regards to drilling the holes and mounting of our rack. We are very pleased with our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and removal was exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who did the installation was excellent. They were very professional along with knowledgeable on the set up for my new LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to mount. In less than 30 min my TV was mounted, configured and working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Sony Bravia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony os AMAZING!!!! The Quality is absolutely wonderful. The picture and colors are so Vibrant and Clear as well as true to life ….. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you for the professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant, efficient and knowledgeable. One reason we purchased from Best Buy was their installation option and we were not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were excellent. Made sure everything was perfect before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 3 tvs to hang on the wall, along with a couple of sound systems and then some! Those guys did a phenomenal job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great. I am super picky about things being level and centered, etc, and they not only didn't act annoyed but were SO nice about making it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SKYLAR AND WILLIE WERE INSTALLERS. CAN'T SAY ENOUGH PRAISE FOR BOTH. ALSO, INSIDE SALES WILLIAM ALSO KNOWS HIS STUFF.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed that only one tech showed up to mount our outdoor television. Although he was an hour late he called prior to the initial time and was very apologetic. After installing the tv he made sure we were able to sign in and even installed a sound bar we purchased. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and made sure the install was best for my home. They communicated with me regarding the installation and ensured I was able to use all items prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience with this installation! All my questions were answered, the TV looks great, and everything's working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was one that I would highly recommend to everyone. Efficient with accuracy, and knowledgeable. Showed much respect in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent and super fast. Love the Tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed very quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad made short work of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job setting up my system and mounting the new TV. They were very efficient and left their work area cleaner than it was when they arrived. They were very professional and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad experts mounted a 65” and a 75” LED TV on two separate days in a new condo I was moving into. In each case, both technicians were extremely polite, skilled, efficient and punctual. They installed the mounts and TVs perfectly on the walls, connected the TVs to my WiFi and showed me how to use the remotes to navigate through the menus. The Geeksquad staff clearly enjoyed their work and were good at it. This last part blew me away: after the 2nd team (Edward and Joe) installed my 65” TV, they helped carried four huge boxes of furniture that were delivered that morning and left in the lobby of my condo complex. They offered to help when they realized that I would have to move them by myself. It only took them five minutes, but they saved a middle-aged man (me) a lot of hassle and a strained back. I mean, how awesome is that. These guys are kind, good-hearted people. I highly recommend this service and these skilled professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad called in to hang TV on wall. Guys were careful with working over furniture, cleaned up after they finished and even set up the remote control to toggle between Apple TV and cable box. Will call back again.

    I would recommend this to a friend