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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn't have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was amazing! Along with his helper Jordan installed three TVs despite me not having the right equipment (he had all the right things in his van). He showed me how to use everything and was very professional and cleaned up after himself. This service is indispensable!!! Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived swiftly and installed the tv with ease they even proved it was on there well would call them when mounting my next tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick service from the Geek Squads who I recommend with any install or connection needed in your home! They are professional and help you understand everything you're getting done step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installatin by the Geeksqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad couldn’t have been more professional and helpful. I was impressed with their knowledge and willingness to go the extra mile to ensure our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt for appt. Extremely professional, polite, and informative! Cleaned up everything before leaving. Technician new product well and answered questions. Made sure I knew how to operate before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted on the wall, our new Sony TV. They did an incredible job and I have complete confidence in their ability to do a quality install. Perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. They actually called when they were 20 minutes away. No one seems to call these days. I had purchased a tv mount from another website. It was the correct mount. They brought a mount that fit perfectly. They put it up quickly and properly. They were courteous. Very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations, professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional in their attitude and appearance. Consulted with me on placement of my TVs and explained their decision making. Taped out where TV would be on fireplace and large walls before making holes. They were very careful with the equipment being installed and to ensure the minimal drilling of holes into walls/brick (measure twice, cut once). Wore protective covering on their feet. I had a TV that was damaged out of the box. They took care of the return/reorder and will be back out this week to install the new one. I bought the Totaltech membership and the install was at no additional cost to me. The membership is worth it if you don't want to install it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professionals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new 75in tv installed and the guys were quick and helpful. Definitely would have Best Buy install more.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and took down the existing TV and wall mount, installed the new mount and TV. They set up everything prior to leaving and answered any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install and ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listen to what i wanted and did it. They are very professional and helpful. Would so want them to come out if i every get somerhing from there again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv recently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my geek squad TV install. They came during the scheduled time slot, were neat and professional, and went above and beyond in making sure The TV placement on the wall was right, the TV was secure, and the set up was complete. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless mounting of the TV by Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the wall mount effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped to remove the old mount and mounted the new TV at the appropriate requested height. This was done very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my TV mounting bracket and TV over the fire place. The listened as we discussed the best mount height-especially as we might upgrade our current TV to a larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, connected all my devices and ensured I knew how everything worked. Very satisfied with the entire process from scheduling through installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick and very efficient. He had our 75 inch TV mounted in about 20 minutes. Cleaned everything and the tv was ready for our new years eve party.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed on time and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers showed up on time with everything they needed. They were mindful of social distancing and very skilled at what they do. The new mounting bracket for the TV was installed quickly and correctly. Well worth the investment.

    I would recommend this to a friend