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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent job done Jose from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper were outstanding, polite & great. would highly recommend. They installed a wall mount and 75" t,v, even had "spare" parts (to purchase) in case we did not have everything, so they could do in 1 trip!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happier. They were very professional. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the perfect job the tech did installing my TV on the wall, He was efficient and careful and very professional, This was a great experience definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV according to my desire. Connected the TV. There was a problem. Call Comcast. They had a problem that was fixed in two days. It was Comcast’s problem. Geek squad did everything correctly. Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The local guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install were one of the sub contractor teams and they were fantastic. They were extremely professional and friendly. I would have them to an install in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and friendly installers made the new T.V. sing! Walking me through all the set up steps was invaluable. Love how I know it will be done correctly every time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad - they're the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped mount a TV in a tricky corner - great service, extremely friendly and cleaned up. Definitely recommend the Geek Squad services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the service. Very professional and courteous techs and were very helpful. Joshua with Geek squad and Ivan with Mas Tek did very detailed work and they should be rewarded for their good representation of Best Buy Geek squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was outstanding his service, very humble, polite, answered all of my questions & gave me the comfort feeling to not worry of hanging a large Tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great experience will use again if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time as scheduled very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv stand was taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    McKnight Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from one of your contractors (Mcknight Electronics) They were very professional and the TV mount is excellent. no visible cords. I am so pleased. I would have them back to install any other devices that I obtain.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and set up the TV. Very professional and friendly. When they were done they took away all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny. They make sure everything is level and don’t leave until you are satisified with the installation. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new TV’s (2) on the walls with no issues and connected our remotes. They answered any questions we had. They also followed COVID 19 CDC guidelines by masking up & putting booties on their shoes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted and installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that delivered and mounted my TV was phenomenal. He paid great attention to detail and made sure I was happy with the mounting and set up before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would. Called adhead to make sure everything was accessible. Very efficient and knowledgeable with the install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV MOST EXPEDITIOUSLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were outstanding, professional, courteous and very knowledgeable. They took the time after the installation and set up to instruct or guide me in the use of my new LG TV. Thanks!

    I would recommend this to a friend