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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fine job of setting up our new TV. Worked perfectly when they were done and all the packing materials were cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mounting job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hooked all my systems up to tv. The agents did a great job and were fast, knowledgeable. Made sure everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch & Dizzy were here during the promised timeframe; they were friendly, professional, and efficient. The unit was securely installed, as was the flat screen to the unit. They explained what they were doing and instructed us on how to properly adjust the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad multiple installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me to make sure that installs at all 5 locations we needed helped were taken care of within a 2 week window.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Curved TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - 1) called day before to confirm 2) called day of to confirm 3) showed up on time (so far Comcast could learn a thing or two from these guys!) 4) first tech came in while waiting for the second to come with the TV. I showed him the room, the old TV, explained how it was currently wired through the wall. When we powered it up, guess what, we had sound but no picture!!! My old TV decided to die the same day my new TV was to arrive!!! Karma baby!! 5) Second tech came with the TV, and the two of them worked together to take the old one down, wire the new one the way I wanted. Second tech then left, taking the old TV with him (for which I was very grateful -- what am I going to do with a 200 pound plasma TV that isn't working!?!) 6) Once it was powered up, he ran through the set up (asking me to put passwords in where needed, etc.). Then he asked me if I had any questions -- which I did -- and he answered all those, cleaned up and left. A+ to Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and leveling the TV as well as setting up the streaming service. Both agents were courteous and they were efficient and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad installation. The agents were on time, efficient and super friendly. They installed my TV and connected it to all my devices. They showed me how to use the different functions and removed all debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for making me Lazy for lifetime

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tb connect was great, we got wireless wall connect and geek squad agent dug a hole in wall and fixed all for us.. they have extra HDMI cable and optical cable for purchase incase u need it. Very fast and safe service. J am never mounting my tv myself again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service and even better guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65n inch LG TV mounted buy two of the geek squad guys and they were fantastic. They not only did a wonderful job they were also incredibly knowledgeable and answered any questions I had. Would definitely recommend their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who did all kinds of measuring and checking to ensure installation was correct and as I wanted it. Made sure everything was working perfectly before he

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and knowledgeable. They placed my TV and soundbar just where I wanted them and were quick. I'm in love with my TV and soundbar. The guys were pleasant and put everything where I wanted them. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a excellent job on our installation. We had a sound bar and direct TV streaming box also installed. Wes instructed on how to use everything. They did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service and safety for tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with their service and safety protocols. Done in about 30 minutes. Glad I got their service as my apartment had both wood and metal studs so they were drillin pretty hard. Super clean, super nice, super service, and super safe!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad handled my installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional,timely and completed everything that was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the money. Easy to install and the menu guide is easy. The Samsung app built into the tv has many additional movies as well at no extra charge. You should get a soundbar. Geek squad did a great job but is pricey. If you are handy I am sure you could hang it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great wall installation for my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so pleased with my "on the wall" TV installation. I didn't put it up myself, but had the Geek Squad do it, since I'm very short. The TV mounting is strong and completely hidden behind the TV. I'm very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the professionalism the team brought to implantation. They were also on time and communicated perfectly

    I would recommend this to a friend