Customer Ratings & Reviews

The installers were very professional an did a very good job. Both young men worked very well together an courteous.

The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

The service guys did a great job. They were on time, pleasant, professional and made sure we understand the control devices before leaving.

Jesse was GREAT at installation and answering my questions.

The Geek Squad was on time and called ahead. They were knowledgeable, pleasant and efficent.

Love this item -- only wish I had done this earlier. Friends love it as well & are considering mounting their TV on the wall as well. Salesman & Techs were very knowledgeable & and helpful in answering all my questions. Highly recommend Best Buy & Geek Squad when considering this product.

The mounting to my wall is strong and sturdy. The installers were nice and they made sure my cords were not showing or hanging out.

The agents were friendly, efficient and informative. They answered all of my questions and I’m thrilled with my new 50” television.

I was happy to pay the extra fee for set up, The Geek Squad delivered and set up my new TV. AWESOME job. The guys were courteous and knowledgeable. They were able to answer all my questions about the new set-up and were willing and patient to walk me through any "new" items.

I had a difficult dismantling my old system before the installers got here. They got here n Wam Bam it was up and running in no time. Definitely recommend Geek Squad install team, at least the guys that set my TV up.

The tech team did a great job, showed up early and were very quick.

They came and knew exactly what to do and gave recommendations when asked. They cleaned everything before they left. Great experience!!! If only every company worked as well !!!!

Very professional and quick. Was watching my new 85 in sony tv in no time!!

These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

Very efficient and professional! I would recommend this service.

The Geek Squad mounted my 85” TV with wireless cable box and two gaming systems. Everything looked and operated perfectly when they were done. And, they were in and out again quickly. Thank you for another job well done, Best Buy!

Good quality picture and sound for the price. All smart tv functions work perfectly on the wifi Installed professionally and well. Friendly service

Fast, efficient and professional. Called prior to make sure all the equipment was purchased. When above and beyond to make sure TV was installed correctly. Will use with the purchase of my Next TV. Was a third party company.

Damian and his associate did an outstanding job installing TV and wall mount bracket. Very professional!