Customer Ratings & Reviews

Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

The agent mounted my tv and connected to all my pay channels I never would have been able to do it alone I guess because of my age he carried the old tv downstairs for me

Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

The Geek Squad did a great job of re-mounting the flat screen TV. Very professional and efficient.

Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

Quick, efficient, and great communications by the installers.

Great selection and service. Staff was very knowledgeable and user-friendly. Install team was awesome! Quick, easy and neat. Very polite, knowledgeable and focused. True professionals!

The agent delivered, unpacked and set up a new TV, connecting it to network and all services, reviewed controls with us, and took away old TV. Agent was considerate and cheerful. Good experience.

Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

The Geek Squad agents were very professional. The completed mounting the new TV to the wall. They also mounted a second TV that they moved rather than the scheduled stand addition. Excellent job.

TV is much more clear than the one it replaced. It was completed very quickly and with no issues.

The Geek Squad, Thomas and Dan, were great! They were knowledgeable and efficient.

These guys were so knowledgeable, more than I expected. They were very respectful of my lack of tech knowledge and helped me understand all the functions.

The two installers that came out to hang our tv did a great job. They noticed right away we needed a different mount because of how our outlet was placed which they sent someone to get. They were here for 2-3 hours, worked great together and centered it perfectly on the wall.

The person who installed my tv was awsome and appeared to install the TV as if it were at his own house taking measurements and making sure everything was correct before making any holes in the wall. I would do it again.

His technician arrived right on time was extremely professional made sure where I wanted it placed on the wall within the hour it was installed cleaned up his mess fantastic would definitely doing it again

The agent was professional, quick and explained everything he was doing. He left the area clean and clear.

Agent was prompt,courteous, respectful and extremely knowledgeable about the project.

Very professional and knowledgeable. The Geek Squad employees were great. Arrived on time and explained the process. I would use them again.

These young men were professional, knowledgeable, friendly, fast and clean. They kept us updated about arrival time and there was no mess left behind. I opted for this service because this large TV needed to be wall-mounted. That said, I’d love to know that the “Geeks” were getting every penny of the cost of this service, because it was expensive for under 30 minutes of work, and I doubt Best Buy pays them that well!