Customer Ratings & Reviews

Although I was given a BETWEEN 12 and 4 pm window of arrival, at 11:51 am, I received text saying they were 5 minutes away. At 12:02, I asked for 10 minutes to get myself appropriately dressed (just out of shower) and at 12:03 Zach says they had already been there 10 minutes and couldn't wait! The whole ETA notification process was rushed, inconsiderate and disrespectful. However, since I made it to the door and they were able to proceed, I was satisfied with the overall setup and install to my floor TV stand.

Jon and his team did an excellent job probably only took about 20 minutes after I showed where I wanted set up they even installed a light system on the back of the tv very nice guys

Flush mount, Pull Tabs to release, bring bottom of tv away from wall lower 2 kickstands to hold tv away from wall while you acesss to connect your cables. Easy and secure.

Geek squad person was a total professional in all respects. Did an excellent job of installing the TV. He answered all my questions directly and explained everything in a very understandable way. Extremely pleased with all aspects of the installation.

Techs were super careful with TV physical set up. Also was very helpful in explaning features, connecting devices, and optimizing our experience.

Very professional Explained the procedure and asked advise and directions so it was completed to my satisfaction

They were extremely helpful, the best overall installers I have ever had for anything I have had done in my home.

The Geek Squad technicians connected and mounted the new TV I purchased from Best Buy. They are very professional, courteous and answered all of my questions. Thank you.

The install guys were very patient with the installation. It did cause them some problems since it was an exterior wall. But they stuck with it, didn't get upset or flustered and did a great job. I definitely wouldn't have been able to do it.

Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

The Geek Squad did an excellent job installing the TV mount and TV! Our newest Samsung TV looks and works great!!!

The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

Geek Squad guys did a great job removing our old TV and installing the new one using the existing wall mount bracket

The geek squad has a great knowledge and can explain how to use it to you in your terms to where you understand it.

Above and beyond service. They wanted to make sure the TV was perfectly mounted. The service technician's explained and even help setup the TV

The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

The guys who installed my tv were professional and top notch. Would 100% recommend using Geek Squad.

The 2 associates that mounted 2 large TV and speaker were fantastic. Friendly, very knowledgeable, efficient and made sure everything worked perfectly and we knew how to operate the equipment.