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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service, awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, these guys had to come back the next day, because the fireplace stone dulled all their drill bits, but they came back with diamond bits and got the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting and were quick and even cleaned up behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized this service due to a tv swap. I wasn’t looking forward to trying to mount the tv myself so I opted for this service. I’m thankful that I did. They did a great job and had it adjusted perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job in installing my wall mount so the tv wouldn’t be affected by light from the windows.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV in most professionally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad come into to remount my TV from one wall to another. They came on time and did a fabulous job and went out of the way to sort out all the cables flowing over and above the entertainment center. They made my day. Hats of to the team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed with existing wall mount with no problem. Only issue was trying to synch old soundbar without HDMI. Agent tried his best to find a code that would connect soundbar to TV but without success.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mark did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark installed our tv mount and tv. He did a great job. Was very polite, cleaned up the mess and it did not take him long at all. Highly recommend!! Thank you Mark.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and answered any questions I may have had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it for a difficult mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and quickly mounted my tv. They triple checked before actually mounting to make sure we were in agreement on the location of the tv. They were friendly and knowledgeable. I would recommend them and will use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's was on time they were Wearing all PPE to keep safe they did a excellent job mounting my tv and cleaning up when done I was very impressed with there overall performance well done I will definitely be using geek squad again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    wall mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came in to put in our wall mount were kind, easy to talk to and very professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job mounting our brand new TV. They got everything done in just 30 mins. They also helped me relocate my old tv upstairs which is a big plus! They’re professionals and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demand Best Buy Agents Only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is #1!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed two wall mounts for me with ease. He was on time and cleaned up after before he left. I have used the best buy geek squad additionally to put together an entertainment center. They are the only ones I trust to get the job done right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed new TV in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation of our new TV was accomplished in record time by the Geek Squad! They insured that all equipment was in working order, and removed all of the packaging along with the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative, did a great job educating us on the TV, the integration of the existing surround system, and the apps

    I would recommend this to a friend