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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys arrived early and were in and out in 30 minutes. They were quick and accurate. Set things up perfectly. Tested connections and I feel super comfortable with my TV mounted. They did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was on time and informative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my tv without a problem! The guys went over the details in how to operate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, respectful, and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my home to mount my tv and set everything up were knowledgeable, professional, and respectful of my home! When needing a tv mounted I will refer to them everytime and will have them do another install soon

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed admirably as usual - clean and efficient install over fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad several times, both appointments went very well. They are knowledgeable and curtious. They take their time, answer every question, making sure you are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my television and set it up for me. Very nice gentlemen. They stayed a few minutes to make sure all bugs were worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were efficient and gave good information of how to set up and add different channels. They were neat and orderly when taking the tv down.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv wall mounted,soundbar mounted right below and a small electronics shelf for Blu-ray player and Apple TV, they hid all the cables for a super clean look that exceeded my expectations! They were very friendly as well 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    recommend for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys where great on time took there time make sure every thing was done rite and walk me over the steps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Very polite and professional, going above and beyond my expectations. They mounted my TV with perfect placement and no incidences. I highly recommend these 2 agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job installing the TV on my wall and connecting all the devices. I bought separately the wall plug to hide the cords. They made suggestions for future purchases. Excellent team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation with perfect picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the 55" TV from LG. The picture looks great and it only took them less than 1 & 1/2 hours to install. The two installers were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician mounted my new LG OLED TV to the wall, ran through the setup with my husband and me and demonstrated how to use key features and change key settings. He was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love the results! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and knowledgeable. They were able to mount the TV perfectly in the center.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and installing 65 inch big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, respected my home and health requirements due to covid. They did their job, did it right, answered all my questions and demonstrated everything. Great job. I highly recommend Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed, hooked up worry free. Installer also gave many useful suggestions to optimize my viewing entertainment. No hassles or worries about pinching the screen for damaging an expensive investment

    I would recommend this to a friend