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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Manada / Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon and Jesus from Manada installed my new TV. They were on time, friendly and very courteous. They were great in teaching me about my new smart tv and remote..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my 75 inch Sony was done to perfection. The two men were very friendly and efficient. They were knowledgeable in what needed to be done. They also hooked up my surround sound. Everything was done to my satisfaction before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself- hire these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so surprised with the great service experience and knowledge the Geek folks who came to our home had. It truly was a bargain--- we got a quote from another company and it was 10 times as much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, we’re very customer focused, friendly and efficient. They helped set everything up properly and showed how work the controls. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, very pleasant and knowledgeable. He did a great job installing the mount, explaining every needed to know, and cleaning up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job mounting the tv. They cleaned up after completing the work and tested everything out to be sure all was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was right on it. Even arrived early amd did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that installed my tv and soundbar did an outstanding job. They were very professional and guided me through the entire setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best purchase of all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, fast and effective. They left everything correctly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys that installed my 82 inch TV did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and dedicated techs - excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad delivered and set up my 75” TV including mounting it on the wall. The techs connected the new sound bar and Roku in addition to my DVD player. They were knowledgeable and took time to make sure I was comfortable with operating the equipment. They confirmed the placement of the wall mounting unit and were considerate of my home and furnishings during the delivery and installation. I highly recommend using the GreekSquad and l’ll definitely use them in the future.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The guys was excellent. I recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy with mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that Travis and his partner provided. They made the wiring behind our TV all invisible! And mounted our sound bar under the TV seamlessly. Very satisfied and would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From point of sale through installation, great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and helpful team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is a perfectionist! He doesn’t leave until everything is working as it should. He had to re-do some work that someone else had done and spent as much time as necessary to make it perfect. I highly recommend him!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was great. Very personable and friendly. He was quick to install and mount the TV. Even went out of his way to help me get the old one back. I was impressed he could mount the 86 by himself.

    I would recommend this to a friend