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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team communicated every part of the installation service. Their techs were polite, professional, and flexible. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and mounted my TV and moved my old TV to my bedroom and mounted it as well. They were very professional and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assessed everything & went right to work. I am so pleased how it turned out perfectly! No mess no fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    William the installer gave some added helpful hint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. We were not sure about where and how to do it so geek quad was great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv on my wall. Also a sound bar. They were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squss went out of their way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my tv, then suggested a much larger tv that was on sale.They picked it up from the store, mounted it, and showed me how to use it all in a very short time. I was delighted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and clean. Courteous and professional. Explained and guided me through the setup of the tv and suggestions for additional upgrades when I may need them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Speed Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe how fast they had my TV mounted up exactly where and how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I had purchased would not have worked well for the installation site. The installation crew recommended another mount that they had available on the truck and installed it. They addressed all our concerns and were professional. We were happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Details mattered. Te positioned my existing wall mount professionally. Answered all questions. Exceptional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deeperwallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly & efficiently. They arrived on time and cleaned up afterwards, They had all hardware required to compllet the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv and completed their task. It was discovered that the cable line was so old that Comcast came to do their job. All well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad was great again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has never let me down. Although I’ve unfortunately had bad luck with very high end Samsung TVs, Geeksquad has always tried to go above and beyond for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expectations Exceeded!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed a recently purchased a 58 inch TV and installed a 65 inch TV. He was extremely professional knowledgeable and explained everything that I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad = GREAT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team! The work was dine quickly! All boxes removed . The Techs made sure we were happy with the height /placements prior to finalizing. Wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! At my age I just can't do what i used to. I had them install 2 new TV's and they did a wonderful job, very professional and in and out in a timely manner. Definetly the way to go to have it installed properly.

    I would recommend this to a friend