Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    PROFESSIONALS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65inch LG tv were very professional. The tv was installed on my wall quickly with no issues. The guys cleaned up and took the time to show us how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Guys!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install our TVs were just amazing. They were extremely helpful and knowledgeable about the product, They did some kind of magic with the cords that was amazing. I would recommend this installation crew to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV mount quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount on the outside wall, installed the TV in less than an hour. Great service and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting servers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with not mounting my new TV correctly. I’v heard tales of TV’s falling and ruined walls, so I decided to go with the Geek Squad. I was not disappointed. Very professional, answered all of our questions, and was finished in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 85 in Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very informative and helpful. They had some challenges installing my 85 inch due to a bulkhead but they figured it out and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician's was great they had knowledge of the television i brought and they also installed them quick and easy very pleased i brought the geek squad account so I can count them for my installation needs Go Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in a timely fashion and was very professional. Mounted tv outside and made sure sound bar was working properly. Couldn't ask for a better job. Nate and Gil are awesome very knowledgeable about equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good jod

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They men that mounted and set up my tv did a excellent job and were very professional and clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service on Insrallation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount install, perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came and installed my Sanus wall mount were very efficient and very quick and made sure it was installed exactly where I wanted it, they were perfect! I highly recommend using Geek Squad if you're looking to install a wall mount!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    U8K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast install. Good communication. Took away packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and professional employees, Thank you so much Wyatt and his coworker. They took my old TV and replaced with a new one. Cleaned after their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time with the appointment and called ahead confirming same. They took time to get the install working properly through my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install, on time and very professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super quick and very informative. They also gave me some tips about wall hanging tv mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen performed an excellent job installing the tv and were very open and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents Steve and Robert are excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the agents arrived they mounted my tv quickly and connected all my devices. They made sure everything was set up and working. They were extremely nice and professional.

    I would recommend this to a friend