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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came earlier than the time slot which was great. Got that big Tv up on the wall quickly and carefully and helped set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service was worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup service from The Geek Squad was super. They explained everything, got my input on how I wanted the settings, asked how we use the tv and streaming devices, and took care of everything from tying up the cords to carefully removing the old screen and packaging. Friendly, fun, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely efficient. He explained how everything worked and knew at what level to hang the TV on the wall that would be good for our viewing pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mounting hardware, mounted the TV, and connected all our devices. The time taken was very appropriate. There was no mess to clean up after the agent left. Excellent job and professional in every sense.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came; they had all of the materials they needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job — personable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job mounting the TV to the wall & explaining how this new TV works. Fabulous service — highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek men did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that brought my 75in tv put it up and hooked everything up They were the best geek guys I have ever had So polite and very carful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great. Very satisfied with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very inexpensive great for kitchen Tv Good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QNED TV from LG was brought and wall-mounted by two technicians, who also set up the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the mounting of the tv. Dustin ensured that it was placed in the space that I requested. They showed up at the time they indicated and took care of the installation in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Fast and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly much better than hiring someone random to do the job! They were quick friendly and cleaned up after themselves. Took measurements to make sure everything was exactly how I wanted ! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They installed and set up our tv with ease. Very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad changed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was changed, the tv hooked up. Everything went smooth and the service was prompt, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace, installed new mounting system. Connected to cable system. Professional and knowledgeable- would request him specifically again if and when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to set up our television were extremely helpful and knowledgeable about the product. I would highly recommend using this service for anyone who may wonder if it's worth it. It was!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were experts and did a great job installing my tv. It's up high on the patio and they handled it expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job with their TV mount install. Also, were able to provide me a sufficient amount of information regarding having your TV mounted. Overall, I'd highly recommend to everyone. Job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installers of TV’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third TV installed and the service is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third tv I’ve had installed by geek squad and as long I purchase TVs from Best Buy I’ll have them mounted by geek squad. The crew who installed my 85” Samsung were on time. Explained everything to me and treated my apartment with respect. They took extra measures to make sure I was comfortable with them in my apartment while the covid-19 pandemic continues. They made sure I was happy with the placement and explained how to fully utilize the adjustable tv mount I purchased. They made sure to setup the tv and explain the remote and features of my new 85” Samsung television. They put everything back in its place when finished and were done in a very timely manner which I appreciated. Always satisfied with Geek Squad service.

    I would recommend this to a friend