Customer Ratings & Reviews

Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

Geek Squad agent polite and courteous. Installation did not take long and cleaned up area before leaving. He also took box and all packing materials tv came in. Agent hooked tv up to cable TV and showed us how to search and find channels/shows/apps.

We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

Nigel, the technician did an awesome job mounting our new tv on the wall, He was very professional and explained the directions on how to move the mount properly.

The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

Great installation crew. Quick and professional. It's obvious these people have done this a few times before. Thank you for a great delivery and installation experience!

The installers, who were a subcontractor to BestBuy, were on time, efficient and very personable. They were very helpful in connecting the TV and setting up the remote.

Installer was professional, on time and concerned about satisfying me the customer

They were very courteous, answered all my questions and cleaned up. They made everything was fully operational and I was comfortable before they left and how to get a hold of them if I had any issues later. Very pleased with their service.

After upgrading to a larger TV and getting a new console, the Geek Squad came out and (re)hooked up my components. We're very happy with the results.

GEEK SQUAD did a excellent job and with an additional kit mounted my sound bar to the TV that's wall mounted .made for a clean setup very pleased with the adjustments that you can make with TV mounted up and down tilt side to side adjustments everything you would want in a mounting bracket. they were very personable and professional in their work things that we thought we might use and were not used were returned by GEEK SQUAD and I received credit for them . instruction was given on how everthing worked TV ,sound bar and any questions were answered to our satisfaction . could have not went any better .

The guys did an excellent job mounting my TV over tile above my fireplace. They were very careful and did a good job cleaning up too. I can’t recommend them enough.

The agents were there on time, mounted the tv - went the extra mile to make sure it was a professional job - it looks great and they even cleaned up after themselves. They were very nice and I would very much recommend them for any install

I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

This was my first time using the geek squad they were punctual, they mounted my 65 inch TV on my wall, it was an excellent job, l would definitely use them again, and would recommend them to friends and family

I had 3 different appointments to install tv’s in my new home. They were all installed and mounted and everyone worked as a team to help. They were quick and made sure everything was in its place.