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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was timely, neat, and clean. They were very quick with the installation and made sure I knew how to operate the equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv in my sons room. He was very professional, respectful and just goos at what he does. I will definitely use them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted our tv did a great job; he did a fantastic job on the mount and was very knowledgeable about set up of the tv and he was able to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that installed our tv and sound bar did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and D'andre were the specialists assigned to do the install of my new tv and surround sound system. The work they did was really top notch and I was impressed with both their friendliness and problem solving for setting things up exactly how I wanted it. They both went above and beyond to ensure that my family will be enjoying our new set-up moving forward. I would happily recommend your services in the future and can't stress enough how much I appreciate the quality of work that these men did. I will be using best buy and geek squad for all of my electronics needs in the future thanks to them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service man did an outstanding job. He was very Professional and friendly and gave me great advice on how high to hang the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member arrived on time and was careful in setting up the TV, including in installing a new wall mount. He explained all the settings and took care of the Roku set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went way beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue and Kevin were great. They walked me through all of the TV features and how to navigate through it all. They were very professional and went way beyond to educate me. I greatly appreciated them helping me! Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were amazing. So professional and great advise on where to hang the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an awesome job. Communication was effective and the tv was set yp perfectly. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Amazing value and picture. Camnot go wrong with this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team Mounted My TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team that came to mount my TV! They were friendly, courteous and knowledgeable. They came in and got the job done in only 35 minutes. The TV looks awesome! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install a Frame TV in my office and 2 TV's in my house. I then called them back to move a TV to a different wall. GREAT Service every time. They took the time to hook up everything and to show my son and I how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount was easy to install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install and works great. Super flexible and easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed mount and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Wall mount was installed and TV placed etc. Tech mad sure everything worked as it should. Bodie did a great job, Thanks!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ROCKS with their Geek/TotalTech delivery, set up and support. We have been buying ALL of products from Best Buy for over 35 years AND we will never go anywhere else. We are here to stay. Best Buy is the ONLY store we will buy from forever! If you want quality, a store you can count on both with an excellent assortment of products and wonderful employees, BEST BUY is the store for you, too!!

    I would recommend this to a friend