Customer Ratings & Reviews

Best Buy ROCKS with their Geek/TotalTech delivery, set up and support. We have been buying ALL of products from Best Buy for over 35 years AND we will never go anywhere else. We are here to stay. Best Buy is the ONLY store we will buy from forever! If you want quality, a store you can count on both with an excellent assortment of products and wonderful employees, BEST BUY is the store for you, too!!

Hi, Our tv was installed by two great installers. They were friendly and wore all the proper PPE. One even hooked up our Roku so that the wiring would not show. These installers deserve a raise and extra vacation days!!! JB

Had a great experience with The Geek They arrived on time and did a great job hanging the TV They were sensitive to our home Came in with shoe covers and cleaned up after themselves Very professional

You need to have this done by the geek squad they are really good at what they do and very professional and also they are very good at what they do for you.

Installer was professional, knowledgeable, efficient, and friendly.

Professional and efficient installation of wall mount. The technician really knew what he was doing! We appreciated his attention to detail.

Excellent installation service and customer service. Good level of expertise and patience when asked questions.

Justin and his assistant came to my home to mount 2 tv's and connect all of my cables. They did an excellent job and were very professional and helpful with making sure that I was completely satisfied.

These guys are the best ! They make all this tick easy! I have them install everything now , They are patient and really know their stuff. Highly recommend the Geek Squad. 1 st class service All the way

The tech kept us up-dated on arrival time. He had everything he needed and installed the TV. He was very neat, asked if we had any questions and wished us a good day. Very professional and proficient.

Great toming. Quick service and they were clean and helpful when i had questions about the controler for the tv.

The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

Great service and the agents did a phenomenal job mounting and setting up my TV.

These guys, do a great job, fast clean and always have the working answer.

Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

The two folks who mounted my 75” Frame TV are a “well oiled” team. They were extremely efficient and professional. They even gave me assistance with maximizing my stereo system. Very much worth the fee!

Geek Squad did an excellent job mounting my TV. It looks great.

I already had a suitable mount installed by myself and internal wires upgraded to HDMI 2 (3) and Ethernet plus a USB for no good reason than I did not want to open the wall up again. I had no trouble removing my 55" Samsung but since I live alone I figured I should let the guys install my new 85" LG so I would not have to A) Get help and B) Induce pressure marks on the screen from mishandling. It was over in about 15 minutes... 12 minutes for unboxing and 3 minutes to hang the TV and set it up. (I use my TV as a Monitor and do not have Cable TV) The guys even mentioned they did not have to program WIFI since I had provided Ethernet to the TV. A pleasant if somewhat pricey install.

The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.