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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Install, Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad come mount a new 65" tv on the wall and a soundbar. The guys that came were professional, and talked to you like a normal person. Tech lovers for sure. I would recommend the service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an outstanding job of mounting and connecting my TV to all my devices. They were professional, p[olite and very knowledgeable. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I had them, reather than doing this myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job hocking up my Tv. But when it came to hooking up my receiver. They did it really fast and although they ask me if I had any questions, I didn't really know what to ask. After they left I had to figure out how to program other stuff myself. But overall they did ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Best Buy people set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and informative also completed their task very quickly they also gave me tips on how and what i should clean my tv with really appreciate the 5 star service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Helped set up additional electronics that were purchased as well. Geek Squad + Total Tech is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up was excellent. The technicians were very helpful and knowledgeable !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros and do a great job. Love the professionalism and their cool behavior. Really was a pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was amazing. Quality work done and the 2 techs were amazing. Friendly and fast. They walked me through the process and cleaned up afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, unpacked, mounted, installed with all my devices, and configured everything. When they left everything was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys were knowledgeable and good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that provided free installation and delivery. Geek Squad guys were professional and represented Best Buy very well. Provided some very useful shortcuts for maneuvering around the menu.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They measure carefully, made sure to nail into the studs and placed the tv where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Drew was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew mounted my TV and did a wonderful job. He made sure that everything was working properly. He was very polite and professional. He answered all of my questions.

    I would recommend this to a friend