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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation of 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, polite, careful, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 75 tv to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent very professional and knowledgeable my 75 inch looks great on the wall very happy with my service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents David and Kenny were great. These guys installed my mom's TV and she loves it. Each time they come out they ask how my mom is doing and tell me to tell her hello! great service and customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad wallmounted TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv politely and professionally. They wore masks and kicked off snow before coming in. They were both kond to my kids who were curious on what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great mounting and hooking everything up, vert fast and cleaned up when done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and well informed Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad people that came out to install our new TV were very professional and gave me some great information on speakers and what to look for if I decide to upgrade mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, showed up on time, completed the, cleaned up and were very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were fast and efficient. All our questions were answered. Extremely nice people (and smart).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Greek Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience, always courteous…projects always well done

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed Wall mount & TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Were very professional. Worked quickly, took all packing & boxes, plus old TV. Job completed quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BRAVO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very informative on my purchases.. Thank you for the cleanliness of the installation. From the drilling of the holes to the wearing the house boots in my place.. GREAT JOB GENTLEMEN..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It Holds The Weight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Mount ~ It holds the weight of my New 85” Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Comes Thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on the promised date to hang my TV on the wall. The job was meticulously done in relative quick time. After hanging the TV up on the wall, the agents also hooked up the TV to the cable box and made sure everything was working correctly and that I understood the technological lingo before they left. Upon leaving, they took out the empty TV box and disposed of it. This is the third TV which the Geek Squad have hung up for me and I have no complaints about their workmanship. I am a happy Best Buy customer. Thank you so much to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very informative and did a great job setting up the TV. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad crew members were terrific - so professional and knowledgeable. They hung my new TV and di ana amazing job.

    I would recommend this to a friend