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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv hooked it up and programmed it And did a excellent job. Very courteous, very professional, And a very clean job. I would recommend their work to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy installation. TV Mounting brackets were already in place so total install took about 20 mins. Geek Squad always delivers good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install date was changed with no notification to me. I found out about it when I called the night before the delivery was supposed to occur. When the rescheduled date arrived, only one member of the two man team showed up. The one who showed up gets a five, but the overall rating suffers because of the schedule foulup and the no-show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed a mounting bracket, a new TV, a new receiver and made sure all the existing speaking were working. Gret job. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad amazing installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, were efficient and helped make the complete installation and set up so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV efficiently and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAMELA CAMPBELL-DEREEF/COMMUNITY OUTREACH LIAISON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE SATISFACTION!!! THE TECHNICIANS WERE FRIENDLY AND KNOWLEDEABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and took the time to ask me how I envisioned the installation. After discussing some things that I had not thought about, they completed the job very quickly and professionally. Great Job and great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our 65” Samsung QLED TV and sound bar. The lead tech diagnosed and fixed our router issue. They were on time, efficient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Could not be more pleased w/ techs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 in Sony TV beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is great but we already new the sony brand as a reliable and great product. The installation was perfect. The young man from the Greek squan was perfect . He knew exactly was he was doing and was quick to install . I highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from skilled techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was timely and efficient. He called with updates, he called the night before to confirm, he gave a very accurate time estimate when in route and on top of that, friendly, professional and honest. I am very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was knowledgable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the Geek Squad was quick and efficient. The team members were knowledgeable and personable. Very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very good and professional installers. They went over and above to help me out and explained everything to me with patience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was polite and on-time. They performed a great job and answered all questions that I had regards their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were outstanding. Professional, knowledgeable and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, and knowledgeable. They knew exactly what needed to be done and they cleaned up after themselves. Oh, yeah, the wall mount is perfect!

    I would recommend this to a friend