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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad to do your installation. Awesome team, polite, courteous, helpful, and resourceful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! This is the third TV that's been mounted on my original TV mount. Which I bought from Best But several years ago. Really glad I had the pro's do it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of guys arrived on time, extremely pleasant, and quick and easy install. Highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in, did their thing. took the packing trash with them. knew their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best delivery and installation men, kind, patient, knowledgeable, on time, considerate, knew what they were doing at all times. Explained the product before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will be glad you did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go with a high quality TV. Entirely painless, no heavy lifting, and it is all ready to go in a very short time. Expertly done by Danny and Mike from Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were knowledgeable and personable setting up the system

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. This is the second time they have come to my house. With service like this, i won't go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my TV's quickly, and paired my comcast remotes to all my TV's, and some were not even purchased at Bestbuy. Plus hauled away my old TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing our 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use my existing TV mount and installed the new TV and set up all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional job installing tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a very good job mounting my tv and sound bar over my fireplace. They were very nice and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean , competent installation. Great clean up and instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service provided

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad install tech arrived on time and was very professional. When mounting our TV he took into consideration how it would be sitting in different spots and with possible glare from the sunlight. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed everything and were very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant serviceman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Excellant answered all our questions, cleaned up before they left we were very pleased with the servce

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

    I would recommend this to a friend