Customer Ratings & Reviews

The geek squad technician were outstanding. Extremely knowledgeable, patient with my questions, arrived on time, and respected my home.

The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

The crew did a great job mounting the TV and making all of the connections. They were friendly and very professional.

Amazing, quick service! The guys were professional.

Excellent Service - Came in setup Tv Made sure everything was setup as we requested Answered All Questions

Installation guys were quick and efficient, mounted the TV no problem and were nice people.

Techs did an awesome job mounting our new TV and speakers. They also took the time to to give us some pointers.

This geek squad service was great they came in hung a 75 in tv on a swivel mount. Nade sure i like the spot. They were fast, efficient, clean and friendly definitely recommend them

The Geek Squad team from the Gurnee, IL store was great. They were very cheerful, had a great attitude and were very knowledgeable. They arrived on time, worked fast and set up everything as expected.

Th e two men who mounted the tv for me were excellent; arrived right on time at the earliest portion of the time frame. They were personable and very efficient; did a great clean up after drilling the walls for the wires, etc. Very pleased.

Fernando was really helpful in scheduling our appointment. Found a time slot that worked for us & set the tone for project success. Johnathan & Nathan were true pros for the outdoor soundbar installation project. Nathan was extraordinary. He & Charles installed our Peerless 65” outdoor TV last month & it looks & works fantastic! Just a wonderful TV for our screened in porch. For the soundbar, Nathan demonstrated great initiative by coordinating with Johnathan for installation since he was already familiar with our TV installation. Can’t say enough good about Nathan! TV with with Peerless soundbar create a great movie & sports experience!

We purchased our new 43" Sony TV and Kanto tabletop TV stand at Best Buy in no small part because we had read and heard that Best Buy's service is the best, and we're here to say it's true. The amazing team of Irelis and Joban did everything for us: deliver our new TV, open and assemble our Kanto stand which had been delivered separately, mount the TV, get us connected, and make sure we understood and could operate our new system before they left. They were terrific: prompt, professional, efficient, patient, courteous, pleasant, good-humored and just a total joy to have in our homes. We can't praise them highly enough. We were very, very impressed.

Guys we’re very knowledgeable and pleasant to work with !

The installers for both the TV and the Soundbar were contracted installers. They did a great job with both installations. Showed up on time, were knowledgeable about the product and completed the installations in a timely manner. They were very interested in making sure we were satisfied with the installations.

Really nice tv the picture is great but you do need to subscribe ti get a picture you would use Tv itself is really nice we have directv stream and the picture is awesome

I was very happy with the installation and set up of my tv. I would definitely recommend the Geek Squad. In particular. Wyatt was very knowledgeable, helpful and patient!

The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

The technicians mounted my tv and connected all the devices that was purchased.

The team assigned to us was awesome, very helpful with setting up our new TV and very knowledgeable with the product.

The agents mounted my TV connected it to all devices showed me how it operates and asked me if I had any questions it was a flawless installation and I would recommend this service to everyone.