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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV mounted and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very efficient and professional. He had the TV mounted and tuned very quickly. He hauled my old 36" Sony away that in itself was a job. I would recommend Geek squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was not Geek Squad but the installer were excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were not Geek Squad because we needed a quick install at our office for a conference room/zoom meeting room. The installers came promptly, worked quickly, were pleasant, and did an excellent job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television Hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad serviceman hung my television, he did a fantastic job was clean and did it in no time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install a hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, hooking up my TV to the sound bar, very neat, and in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was efficient and on time. I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth process working with Geek Squad to remove and Mount my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly. The only thing that I would recommend that is if you are also having them program a remote, please let them know that they might need one of their computers to complete the programing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mont and TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was spot on. Right on time. Friendly and went over all the functions of the TV. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed and readied Apple TV and wall mounted a 55 in TV. They were efficient, helpful, friendly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The Geek"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe that the opportunity to purchase high-quality products and services is outstanding. The customer-friendly attitude is exceptional, and I highly recommend "The Geek" Sony - 75" Class BRAVIA XR X90L LED 4K UHD Smart Google TV. Purchase Date: 06/07/2024. TV/Display Setup & Mounting, 56” or Larger. Purchase Date: 06/07/2024.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality.Well designed.Loved the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv on my articulating mount, moved old tv to new wall mount in master bed room, all great, clean, and professional. New lg tv quit after 8 hours use, Best Buy was very fast and installed new replacement. HAPPY CAMPER!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very good at what they do, they were in and out in record time great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians did a fantastic job doing my install. Everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick went above and beyond in installing tv. Second time he has installed systems for me. Highly recommend him

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were professional and fast. No issues and no delays in anything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed and mounted my TV was fantastic. He took his time to go over each step he made, he set everything back up and made sure we knew what to do. Would certainly use him again. Please thank him for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, personable, and knowledgeable Geek Squad installers. Although my tv was mounted without the behind the wall installation due to my electrical outlet situation. They were great with the installation and setup of my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL Review Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting for TCL went well techs were professional and quick and took time to show me how to operate new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE WAS A GREAT DEAL OF PACKING MATERIAL AND PARTS AND PIECES, BUT THIS GEEK SQUAD TEAM ASSEMBLED EVERYTHING IN A FIRST-RATE FASHION AND CLEANED UP BETTER THAN I EXPECTED!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV & Hanging bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

    I would recommend this to a friend