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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team member was very professional, timely and respectful of my home. He was perfectionistic in ensuring the TV was installed exactly in the middle of my wall! I will not hesitate in recommending the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks and Home Theater Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service gentlemen who came to mount my TVs, sound system etc were excellent. They were knowledgable, efficient and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and helped walk us through where it would fit best. Also, worked with us on recommending sound systems and warranty that we inquired about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing the tv, making the necessary adjustments, and cleaning up the area afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, knowledgeable and efficient agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, tested all the connections, and ensured we understood how the connections were appied. We rely on Geek Squad for our technical needs and they never disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Qualified and Professional Perormance ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Difficult mounting high above a fireplace. Handled well by two qualified Geek Squaders. No issues, no damage, professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and explained the quick how-tos for me. They carted off all the boxes and cleaned up their mess, too. Both agents were friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Set Up was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. They made sure the TV was mounted correctly and that I understood how to set up my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted mine did a fantastic job. Couldn't ask for a better couple of guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad members who showed up to mount my new TV to the wall were polite, timely, and mounted the TV exactly as I wanted without a hitch. Excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Used twice, both times wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie was excellent. Clean, accurate, precise. We just moved, and this was the 2nd time we used the Geek Squad. Both times (first installer was Alex), wonderful service, everything we needed. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home delivery and installation. On time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and got it all set up. They were very professional and friendly and asked me if everything look good. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and precise installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had calculated the position of the TV based on online recommendation but the Geek Squad told us that the recommended height wasn't good for a 77". we corrected our height and they were right.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent work installing tv, connecting equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians KB and Jeff were excellent. Knowledgeable, went out of their way to resolve an issue, polite, cleaned up, showed how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of large Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job, removing the existing tv and sound bar and installing the new tv and the existing sound bar. Everything works great. Thanks Josuha!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always first class and would always recommend geek squad - they've hooked up 4 TV's for me so far and each time was great!! very thorough with helping me understand the TV. Go's a long way for us not savvy computer people - Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my heck, the Geek squad! What a team of patient, knowledgeable, and helpful professionals. They did an expert job with the wall installation, and then stayed to help me with set-up, using features of the remote, and accessing my favorite channels. I am so grateful for their time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was great. Did justvas asked and good work. I always do my own normally but with limited help I decided to let them be liable since this 85” tv is so awkward and fragile

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup was easy, quick and ready to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv from wall and mounted the new tv on the wall. Added all equipment and programmed remote for use. Cleaned up after install and replaced dresser I had moved out of the way before they arrived.

    I would recommend this to a friend