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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, mounted 75in tv to wall and installed soundbar, tied all cables together and took time to hide / put the Comcast cable under floor trim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly and did a great job installing the tv on wall. Saved me money by being able to use tv bracket I had to install tv. I was very happy with service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to an existing mounting device without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Swuad was great. As senior citizens, we could have never hung our 65” TV. They had to come back for some adjustments and training.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent professional handling of all aspects of install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents figured out how to use my current wall mount. They were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were two of the most professional technicians I have worked with. They completed the installation and hauled off all of the excessive packagings from my television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality and Speedy Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees did a great job of mounting my device, disposing of the trash, and moving my other device to another room in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these guys were great! They were very professional. Did a fabulous job. Left my living room as neat and clean as they found it. They removed all the packaging. They explained all the features and answered all my questions perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It’s worth having these installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth having having these kits and tvs installed with the wide sides and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery tech kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my new tv and got it connected correctly, which required significant effort. Good going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and connected. Very professional and efficient job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad installed TV mount and TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with is installation of the TV mount and mounting the TV to the wall. Very quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so fast knowledgeable and informative. Very happy with my tv install and wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient installation. Geek Squad much better than other contractors that Best Buy uses.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Far superseded our expectations. Friendly and pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Came to our house on time. No problems with the installation. The team went over how to use the television. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Installers did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad techs were courteous and did good job trouble shooting my existing system and to mounting new TV and determining how to work. They did not leave until I was satisfied and gave recommendations of equipment I needed to make TV work better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad R Schaeffer did a great job at install. He was courteous and well organized. Clearly had great experience. Install was perfectly done with all wires hidden behind existing wall channels and tv hung with sound bar. Very happy with result.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professional who installed our tv went above and beyond to help us understand the setup, and even helped us organize some of wires left tangled by the internet company. I am a best buy customer for life just for the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best experience ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! They are personable and friendly. The work very efficiently and clean up after themselves. Highly recommend the geek squad installation.

    I would recommend this to a friend