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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad! Wonderfully installed, I had it mounted to the ceiling and they did not hesitate to do as I requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.. in and out in under an hour…the two gentlemen introduced themselves and they made sure I new how to work my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast, efficient, and super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fast, efficient, and super friendly. They installed two TVs and a wall mount for me with no hassle, and took the time to answer all my (many) questions. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean installation after moving from family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I attempted to mount his new 65" television. Ran into some problems so he called Best Buy to have them install. The gentlemen that arrived were very professional knowledgeable and courteous. They installed the unit quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    service outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful job and very informative set everything up and they were very professional and knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD- Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the GEEK SQUAD. Had problems at first with staying on the internet but when they came out, THEY TOOK THE TIME TO EXPLAIN HOW TO USE EVERYTHING, EVEN THE ROUTER, and I have NOT had any problems since. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Install 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no rush service. The guys were polite and professional, and they left my living room how they found it—no mess for me to clean. Also, the follow-up call later in the day was a good touch.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry from Geek Squad was great installing my Sony 65” tv. He was very quick and efficient. Definitely recommend using Henry.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service that we received was on point. The Guys were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was timely, friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super nice. Texted and called before arrival. Followed all extra protocol for COVID standards and effieicntly and quickly finished my install!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We sincerely appreciate the feedback and are pumped that everything went well. Please let us know if there's anything else we can do for you.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I could ask for, they where on time and did not need much time to complete the mounting service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad- total best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing our wall mounted TV, professiona, on time and cleaned up. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A++ installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. They cleaned up the mess and took all of the cardboard. But most of all they were so nice and they didn't leave until I knew how to work my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad I joined the Geek Tech club. Free installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanus mount was well made and went up easy and solid mounting with smooth action to angle or tilt. The Geek squad installed quickly and easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Service was fantastic. Wesley and team were professional, knowledgeable and had great suggestions. They were efficient and fast,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, picked up my tv and installed it quickly. They even cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Tyler were very professional and quick. Took away the packaging and boxes

    I would recommend this to a friend