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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85" Samsung Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install by the Crew On time Knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and quickly mounted the bracket to the wall and the TV to the bracket. Tested everything. Finished with a clean up and checked to see that we were satisfied. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and mounted the TV on a wall mounting I provided. He was thorough and had the installation complete in a efficient time frame. Quality of work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to get a new item to install on the wall I just didn’t have the time to go over the product and turned out to be much more expensive than the original product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far… Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for about $200 and it is amazing. The remote is better than my Sharp TV with Roku as far as quality. It has thinner border, crisp picture quality, and the remote is better. I have not had this TV for a year yet, so we’ll see if it has the durability that it looks like it will have on the outside of the casing. Geek Squad did a great job remounting this replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were awesome! They called me in advance to advise me of the arrival time. They were on time. Removed old wall mount installed electrical outlet where tv was going to be mounted. Hooked up the sound bar mount to the LG wall mount hooked up all the cables and went over the operating system. Left the work area cleaner than it was when they started. We’re polite and professional. Would use them again for any type of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed our TVs Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both TVs were installed by Geek Squad - They were courteous, efficient - they showed us how to operate. Great Service!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV quickly and demonstrated how to use other devices with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my television and put all of the sound system together in our Media room. Great job with professionalism and great knowledge!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a great job installing our 75” Tv Took care to position it perfectly Explained new remote…all great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv with care. He was very professional, respectful, prompt and cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad was courteous, capable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and established all connections from my cable provider and old Boze sound system with no issues. They were even able to use the old mounting bracket, which saved me some money!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and got the job done and knew what they were doing with the mounting

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad were wonderfully efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that we had were OUTSTANDING!!Aaron was truly knowledgeable, kind and explained everything he was doing getting it all set up for us. He was a great teacher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounts 65" TV with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with ease and took care in aligning and setting it up to my complete satisfaction, with clear guidance on the operating parameters necessary for full operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One professional person hung my new Sony TV without any issues

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a real job and seemed to know what they where doing. Price for the job was high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, answered all my questions & above all did a great job mounting my television with wires hidden in the wall. All debris was removed, new console put in place & I couldn't be happier with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV - Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived on time and was professional during the entire process.

    I would recommend this to a friend