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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 428 Showing 8,541-8,560 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, Professional & Proficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super young man, very efficient & polite. Mounted 3 tvs I bought on black Friday in less than 1.5hrs. Excellent work, clean, & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was quick and excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit nervous that the Geek Squad team wouldn't be able to mount my television higher than where they originally mounted the previous, smaller television, but they got it done with no problems!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quick installation by a knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was very experienced at mounting large screen televisions. They were friendly, efficient and very knowledgeable. I highly recommend using them to install a large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service for hanging a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kai and Joe were great. They took the time to plan out the install before doing any work. They informed us that we could do a bigger TV on the wall that we have and if we didn't want to do that they'd be happy to install what we currently had. I was convinced enough to purchase a larger TV. I had them come back to my house and they truly did a great job and were a lot of fun to work with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was outstandng. Mounting the tv was done after having to make some changes from the way the old mount was done. They were very informative and kept the social distancing while working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and made sure everything was working before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and clear picture. They removed the old TV and installed the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick but accurate installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and professional. They took their time and made sure the tv was straight and up to my particular standards.:) It was definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who helped answered every question and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geeks. They hung all my TV's and they look great. They are very neat and they do not leave a drop of litter in your home. They clean up good after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and efficient. Well worth the charge to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $200 to have the TV mounted, installed, and I thought hooked to my devices. Apparently a sound bar and sub do not count because there was an extra $50 charge for that. That was not mentioned prior to the installation even though I told them a head of time what all I had to hook up. Also kept telling me how crappy my mounting bracket was and trying to get me to buy theres even though I've used this brand for years. Granted this is a much larger TV, but the bracket is rated for it. My installers were knowledgeable and friendly however. They explained things as they were going and made sure to show me how everything worked. If something goes wrong in the next few years it could come in handy. If you know what you're doing probably just do the work yourself and save the money, unless you want the protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Best Buy Install of two Sony TV’s !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of installers. Arrived within the scheduled time. 2 sets installed without damage, cleaned up both areas meticulously. Both individuals were polite and knowledgeable of their task. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional service I've used many times. They even assisted in tidying up and tying cords and offered to assist in setting up services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JCADS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service was outstanding. The installation was a easy process. The company that came was J CADS Installation service and they was very professional and on time. Great choice best buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wore protective footgear and masks, were friendly and professional, and cleaned up. My installation required install on a firewall with metal studs. The crew installed with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot express enough how helpful this service was. Professional and looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. Really appreciated all the updates to notify what time they were coming.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable,mounted tv above fireplace without any problem,took old one away.Very nice person.

    I would recommend this to a friend