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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live alone or don't have anyone to help you with mounting a TV on a wall, these guys were so nice and professional. They went above and beyond what their installation requirements were. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the graphics on this tv. Installation was fast too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were fast and efficient. They took the time after installation to show us how to operate all devices and were patient in answering our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came out were terrific, very efficient and knowledgeable plus so personable & considerate!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe an absolute MUST for a member of the Geek Squad to install & mount your TV & Sound. And Geek will give lesson on how to work devices & answer ?s. Priceless service for your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted two TVs and two sound bars and made sure all components worked properly and remotes were synced. Answered all questions and spent the necessary time to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad’s the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jason were amazing! They hung our 77” smart 4K TV perfectly and quickly. Chris made sure I was WiFi connected and showed me how to access all my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I wanted to install the wires through my wall but the wall was not big enough. The installer explained everything and I understood. They did a great job installing my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick & flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon arrived on time, and finished removal of old 85 inch Samsung & Installed 85 inch Sony in less than an hour. He did this all by himself. He was careful, courteous, and efficient. They should pay hime more money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, arrived on time, did the instillation efficiently. Happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put my 83 inch TV on the wall in no time at all. They made it look so easy. Five stars all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free service for mounting is invaluable for those of us who may not be as skilled and want to avoid any mistakes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have a tv mount and set-up. This is what the person on the phone when I made the appointment set it up as. We bought a large screen TV and had Geek Squad install and set it up 8 years ago. This recent appointment was needed to troubleshoot why we were not able to get our Prime, Netflix, or XBOX while we could get internet on our laptops and other items. Ramon and another gentleman from Geek Squad came out and got it all taken care of in about 30 minutes and also got us set up with Total Tech Support for all our electronics. We are very happy with them and their work ethic. We have been customers of Best buy for close to twenty years. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was professional and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was professional and fast! The techs asked what I wanted and delivered!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by true professionals. Timely, neat, educational.very impressive

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. No mess and quality job. Good knowledge of the TV and installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and professional, and mounted the tv in about 30 minutes. Then they explained a few things about it's operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great in setup, installation, and mounting. They were helpful and knowledgeable. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job of installing my TV and doing wire management. Very professional and very neat and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and looks great! Geek Squad came out and did a professional job installing it

    I would recommend this to a friend