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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very professional and did a great job installing the TV and setting it up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up receivers and universal remotes, FLAWLESSLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome agent exceeded my expectations with his experience, knowledge, and professionalism. He really cared about his work and helping us out with every single one of our devices!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did it right the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very efficient in mounting new TV on the wall. Movable mount was no problem for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs install the tv very professionally and completed the setup seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT JOB!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN AND TOOK NO TIME SETTING-UP MY SET ON THE WALL, AND MAKING SURE CABLES WERE ROUTED RIGHT.(NO VISIBLE OBSTRUCTIONS). THEY LISTENED TO MY CONCERNS AND ANSWERED EACH ONE ACCORDINGLY!!!!. THANK YOU GEEK SQUAD!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Precise high quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was sourced out. Nick was phenomenal. Made great suggestions, and was professional the whole time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very polite and very professional. They were very careful with the removal of the old TV. They were very careful with set up of the new TV. They cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Geek squad They call me ahead of time before arriving They got the job done They were really nice and they were wearing mask Will definitely use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was solid but a few inches off my desired location. Clean up was great! Tie wrap of cords and connections was excellent. Connecting to xfinity was not completed., had to have xfinity come out for $100 to complete setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job replacing my old tv with the new one, very professional, and very personable. I will definitely be using Geek Squad in the future because of them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New TV and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted the new TV and removed the old TV in under 1 hour. Their professionalism was awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality TV Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out to mount this TV was very professional and did a great job. Even helped me setup some CordMates to conceal all the cords hanging from the TV. Overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service provided with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad from the York, PA Best Buy store delivered and mounted my new LG 65 inch television and connected it to my internet and peripheral devices. All work was done quickly and professionally. Kyle and team did a great job and provided a significant amount of time with my wife and I to ensure we knew how to use the smart TV, blue ray player and hand control devices. They even reviewed our viewing preferences and installed all of our desired applications. We were impressed with their work and overall very pleased with all services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough, personable and assistive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this was Round Two for having tv replaced/unmounted/new one mounted...due to 'glitching' by using streaming device (Roku) other than 'built-in' version (Google) we think. Actually will have another (hopefully final one!) tv delivery/ uninstall/new tv mounted soon...this time switch to actual Roku tv. Bottom Line: from the techs IN the store, a particular manager, particular tech & every tech that has come to my house, STELLAR!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek squad did a great job mounting our 75 inch TV. They were very professional and knowledgeable, especially Travis. They asked us exactly where we wanted it and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks do carpentry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a wall mount on the wall as well as mounting the TV on it. It looks like it has always been there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians were great. Very nice and left the area clean. Quickly took down old TV and put up new when.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equpiment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed all my equipment with set up so quick and easy they even took the trash away

    I would recommend this to a friend