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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly and Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, patient, and helpful. They mounted the TV and helped positioned it at our request. They kept the area clean. They were quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saved my saturday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying for a weekend to get the tv straight. Called the geek squad to come out and fix it. So glad i did. They were in and in under two hours after mounting two 75 inch tvs. Courtesy friendly. Already have them doing more

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sturdy bracket set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was experienced and had the tv bracket assembled and the TV set up in what seemed like no time . Thank you for giving me less aggravation and furniture clutter in nyc apartment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Install was done nicely and neatly, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Garrick were fabulous! The best service I have ever received from anyone!! Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TASW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly install. Took time to ensure we were completely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up and connected all devices. Pleasant, informative and cleaned up after.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents notified me half hour before they arrived. They very courteous and did an excellent job mounting the TV and installing the in wall mounting kit. NO WIRES! and NO MESS. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Premium TV Mounting 55" and smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad Team. The tech that installed my mount and TV was great! I usually always get the Geek Squad plan on electronic that I purchase at Best Buy. It has paid off over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great and the installation team did a wonderful job coming in and installing on brick!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made sure everything went smooth on my installation date. The installer made sure the TV was exactly how I wanted it for the best viewing angles possible.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad does awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad to mount 5 TV's in the last two years. We always request the same technician because he is knowledgeable about audio video components and does excellent work each time. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV installation was so very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked to be a significant opportunity for injury if I tried to install this myself. Geek Squad saved me and made everything regarding my TV installation set up complete above and beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regulators...Mount UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've mounted a few TV's in my day and while it's very doable, having the Total Tech membership is such a nice luxury when it comes to reaching out to Geek Squad for help, especially when it comes to something like mounting a 75" plasma TV. I didn't have to go through the hassle of calling up a buddy to lend a hand and all that goes into mounting it. I just called up Geek Squad, paid them $50 and 2 guys came out and popped the TV on the wall within an hour. One of them was named Thor as well so that was just a bonus. If you need this service done, for the price they can't be beat. Super professional and extremely efficient. Highly Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and very professional. Provided great detail on operation of TV and connected all wires and cables.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad done job beautifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All crew members were very professional. Arrived at time, work done beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can actuall get behind the tv to plug in other equipment. I can’t to that with the other one. I love this mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Ben Barber showed up promptly. He efficiently and cleanly mounted and set up my purchase. He walked me through the use of the system and gave advice on possible future add-ons. I’m impressed by his work and the Geek Squad experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer went above and beyond what he had to. Due to a miscommunication the TV was not with him when he came to mount it. He drove back to Best Buy to get it, drove back and mounted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s did a great job. On time, communicated very well and did an outstanding job on installation.

    I would recommend this to a friend