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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service from two very friendly and respectful guys. They areived on time and mounted the TV very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Curved TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew what he was doing. Recommended the correct mount. Cleaned up all the mess and the tv looks great on the wall no wires showing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crushed this install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were extremely efficient. Final product gives a very professional apprarance. 10/10 recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, dressed professionally and worked quickly. Wall mount looks great and I didn’t have to mess with it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Use the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a traditional cheapskate, I always try to DIY to save money. For what these guys charge and their expertise, I would recommend using them, because a big screen tv install is trickier than you think and it’s just not worth the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said would. They were professional and friendly. They made sure that I was happy with the installation, before cleaning up and and leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my tv above my fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad showed up on time, delivered out tv mounted it tv and performed in a friendly, professional manner. Saved me time and frustration

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very professional cordial and accommodating. They made sure everything was exactly the way I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted a tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome and took pride in their work, making sure everything was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65” tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast, skilled , efficient, courteous, & cleaned up the dust they made

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 100 inch tv and was so friendly throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly and effecient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job setting up my new OLED on an existing mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation very smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrival time was kept up to date. Once here listened to our needs and fulfilled as best as possible. Very helpful. One glitch and call back immediately accursed and helped solve issue. Both Jeremy and Dave very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was done easily and professionally. No issues. Respected the furniture and walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service providers were quality humans with skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Ron were exceptional with call ahead notifications. While they were at my home, they were very respectful towards me and my home. They explained things to me and offered to be accessible if I had any questions. Very good customer service and company representation. Brandon, who was initially sent here, was extremely helpful in getting my appointment rescheduled with 2 individuals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Good/ Scheduling Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously reviewed the process for scheduling delivery and installation of 2 LG TVs purchased in early December 2020 one of which was a Christmas gift. Unfortunately, the gift was delivered two weeks later than originally desired and I just picked up the smaller (50") TV and mounted it myself. The scheduling and delivery aspect was a miserable and poorly managed process. In contrast the installation was well done in a timely, courteous and efficient manner. The Geek Squad Technicians were courteous, programmed and connected the unit to the other components ( 4K LG Disc Player and sound bar) and moved the old TV. The units themselves seem to be high quality and a good value. Just don't trust Best Buy's initial online scheduling and start the process much earlier than you think you should need to given their limited number of delivery/install slots and archaic scheduling system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous and gave great advice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tech was really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech went above & beyond. He went out of his way , returned a second time to install a cable. My 88 year old mother has no clue when it comes to any technology, he quickly realized it and really stepped up.

    I would recommend this to a friend