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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Tech arrived on time and installed tv and set it up in record time! Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who installed the TV were very knowledgeable and courteous. Enjoyed discussion with them on various products. Overall they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed and mounted 65" TV & Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and did a great job installing our new TV and mount. We couldn't be happier with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out how good the installation was is when we moved from the house where the TV was installed. Could not get the bracket down it was so secured to the wall. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Correct mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mount sold by store would not allow the tv to set upright. Never told about a better mount. After poor review the Geek squad remounted the tv using this mount. It is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke did an amazing job from Geek Squad! Professional, insightful and really cared about the install. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install on TV and Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with service provided by geed squad. Everything was done perfect and installer was very friendly and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech Guys Were Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that arrived were amazing. They were knowledgeable and all around friendly. They did amazing work and next go around I hope i get the same team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad who installed the TV were thorough and answered all of our questions- very pleased with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and up and ready in a short time frame. All involved were super nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job with making sure my home was cleaned, product was cared for, they showed me how things worked, and they made sure it was in the right spot for watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Punctual, Professional, Courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that showed up was great! On time, friendly (they even took time to greet my dogs so they'd be more comfortable with strangers), and they got the job done right the first time without making any mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV for a bedroom and decided to have Total Tech come out and mount the TV on the wall. They said everything up hit the Warriors zip tied the wires and took care of this much faster than we would have. I would recommend this service to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always does it well! Much appreciated - the installation was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of mounting my tv on the wall. Cleaned up all the other wires (computer, printer) and zip tied all. Very respectful and explained everything they were going to do. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some miscommunication on my part the installers arrived at the end of the day instead of scheduled morning time. Bu t hey completed the job rather than reschedule. Appreciated that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and set up TV, cable and DVD pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and set up the equipment with customer instructions. Gave some tips on our sound bar and options if we didn't like it. Didn't like it and followed their advice. Cleaned up after taking boxes and even vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Service Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgable they took care of all of the set up perfectly. Showed me how to use the new TV and gave me tips on what apps to get and just a pleasure ... Even took away the empty box

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. After discussion regarding an outlet that could have been in the way, the Tv was mounted precisely where we wanted. He also set up our apps for us. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came as scheduled and installed my mount tv super quick I was surprised they even got my tv ready with my internet and all the channels programmed I love their service

    I would recommend this to a friend