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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift, Efficient, & Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to the library's Wi-Fi. They were swift, efficient, and polite. If you can afford it, I definitely recommend Geek Squad to mount and connect your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Really great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and delivered the tv, mounted it, and set everything up for us. Really great service and the tv works great! It is a nice size for our living room and we no longer have to strain our eyes to read subtitles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grossed install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home installed wall mount and flat screen tv and set up my aps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Mounting, Connect, Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called & reminded me & confirmed my appointment; he arrived at agreed upon time, even though Chicago had very heavy snowfall that morning & the day before! I was shoveling a pathway for the guy, upon his arrival; he took over shoveling a pathway for himself! That’s going ABOVE & BEYOND the call of duty! He brought the tv inside; sat it down; & took the old tv from the wall. He then had to remove that old mounting before he could install the new mounting. He worked diligently & in a minute of time Great & sturdy mounting. He took my old tv with him! I’m crazy about the work of the Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Organized and bring their own tools. They measured to make sure the TV was hung at the right height and in the middle of the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who put my TV up was very knowledgeable in what he do! Thanks a million!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to have my sound system back and connected to TV; techs were wonderful, answered all my questions, took extra time to make sure I could make it all work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work together to finally install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled a non - working tv and installed and mounted the new tv with no wires hanging as was my original expectation from my in store purchase with Best Buy three weeks after original purchase. They worked well together as a team and got the job done, but charged an amount that I was told I would not be required to pay any additional fees.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set everything up. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and got me all set up. I just loved my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in with my TV and installed it above the fireplace were professional, friendly, courteous, and the set up was done perfectly balanced, leveled and looking good. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install mount for a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers cMe in professionally n were very willing to work with us also there opinion was spot on just the way i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wallmount is great for my 85in tv geek squad came over and had it installed in a timely fashion and have no compalints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy to understand, and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how quick and professional it all was. They set everything up where I wanted and made sure it all worked

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheers to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and done right the first time. Took the time to review instructions and options

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates communicated early, arrived on time for the appointment, very courteous, they hung the bracket and then the television. It’s beautiful. Professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very knowledgeable and precise with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was awesome. Checked with us before they made any moves with the installation. I felt like a part of the process which is very unusual.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents put my tv on the wall and connected it to all of my accounts. I was so happy that this was all handled for me as it would have taken me ages to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual, courteous, quick and accommodating! 10 out of 10!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Geek Squad installing new tv. They arrived on time and were very quick and professional.

    I would recommend this to a friend